Benefits Integration Systems Analyst
RTX•US-TX-REMOTE, TX
•$86,800 - $165,200•Remote
About The Position
The Benefits Integration Systems Analyst provides production support for core benefits data and system integrations. This role focuses on resolving ServiceNow cases, performing data corrections, and ensuring accurate processing across benefits, leave, SSN, and pension workflows.
Requirements
- Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience. Equivalent experience will be considered in lieu of education.
- Experience with Agile and Waterfall methodologies
- Experience supporting HR, payroll, or benefits systems.
- Strong analytical and problem‑solving skills with a high attention to detail and ability to manage sensitive data.
- Familiarity with ServiceNow or similar tools.
Responsibilities
- Manage day‑to‑day production support for Benefits Integration Systems.
- Resolve ServiceNow tickets related to benefits processing and data integrity.
- Complete leave, SSN, and pension data corrections in accordance with policies and compliance standards.
- Collaborate with HR, Payroll, Benefits, and technical teams to troubleshoot issues and maintain accurate system data.
- Document recurring issues and support continuous process improvements.
Benefits
- parental (including paternal) leave
- flexible work schedules
- achievement awards
- educational assistance
- child/adult backup care
- medical
- dental
- vision
- life insurance
- short-term disability
- long-term disability
- 401(k) match
- flexible spending accounts
- employee assistance program
- Employee Scholar Program
- paid time off
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
