Benefits and Payroll Associate - Naper Boulevard Library

Naperville Public Library•Naperville, IL

About The Position

The Benefits and Payroll Associate coordinates the library’s benefits and bi-weekly payroll, provides administrative and clerical support, and maintains accurate employee records. This position supports a wide range of services, including open enrollment, new hire orientations, employee communication, FMLA, and retirements. CONSIDER JOINING OUR TEAM IF: You have experience with systems, processing payroll, and reporting. You enjoy working in a collaborative environment and take pride in helping others. You believe that people and HR processes are a foundation for a great work culture. You believe that continuous improvements are critical for long-term growth and success. You are detail-oriented, learn quickly, and are focused on achieving individual and collective goals. You believe great companies win as a team.

Requirements

Proficient in using computer software programs such as Microsoft Office, Outlook, and spreadsheets for daily tasks and communication.
Familiar with the use of database applications.
Demonstrates strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.
Uses problem-solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues.
Maintains confidential information with tact and discretion.
Remains calm in all situations.
Exhibits sound and accurate judgment.
Demonstrates strong organizational skills, time management skills, and attention to detail.
Responsive to change and demonstrates adaptability.
Takes responsibility for consistent completion and follow-up on all tasks.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Ability to work independently and collaboratively with HR team and across departments.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
Bachelor’s degree in HR, Accounting, Business Administration, or a related field preferred.
Minimum three years of experience administering payroll or benefits programs; or an equivalent combination of education and experience.
Experience with various HRIS and payroll systems, Munis and UKG preferred.

Nice To Haves

Bilingual proficiency a plus.

Responsibilities

In compliance with government regulations, processes and maintains confidential personnel records, including but not limited to FMLA, workers’ compensation, flexible spending accounts, deferred compensation plans, and changes to employment status.
Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
Coordinates Benefits and Payroll for 200+ employees across three full-service library facilities.
Enters and audits employee information into HRIS with a high degree of accuracy and timeliness.
Processes all paperwork.
Maintains employee database and processes related reports or statistics for management review as required.
Coordinates open enrollment process in conjunction with third party administrator.
Responds to general inquiries on policies, procedures, benefits, and payroll.
Acts as liaison between employees, third party administrator, and vendors.
Maintains inventory of forms and brochures.
Ensures forms are up to date on Intranet.
Plans and coordinates employee benefits events.
Serves as chair on the Wellness Team.
Shares benefit and health related information with staff.
Explains insurance and health related information to qualifying employees.
Tracks, updates, and monitors payroll access with supervisors; coordinates revisions with third party administrator.
Participates in new hire orientations and assists with completing new hire paperwork.
Assists with processing employee ID badges and coordinates information with relevant personnel for activation and deactivation.
Processes exit interviews and handles employee separation procedures.
Updates and coordinates annual performance evaluations.
Tracks new hire evaluations to ensure timely processing.
May occasionally provide back-up support for other HR staff.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.