Benefits and Compensation Manager

Mark Thomas•Los Angeles, CA

6d•Hybrid

About The Position

Mark Thomas is hiring an experienced Benefits and Compensation Manager to add to the Human Resources team! The Benefits & Compensation Manager is responsible for the design, delivery, and ongoing optimization of total rewards programs, including compensation structures, benefits offerings, leave management, and related policies. This role acts as a trusted advisor in the space and partners closely with the accounting and finance team, benefits vendors/carriers, and HR management/leadership to ensure programs are competitive, compliant, cost-effective, and aligned to the organization’s talent strategy and compensation philosophy. The position also maintains benefits broker and vendor relationships, analytics, communications, and continuous improvement of employee experience. This position is a hybrid role, reporting to an office at least two days per week, and requires travel occasionally as business dictates.

Requirements

Bachelor’s degree in human resources, business, finance, or a related field (or equivalent practical experience).
8-10+ years of progressive experience in total rewards, compensation, and/or benefits, including program ownership.
Experience working in a professional services environment highly desired.
Certified Compensation Professional (CCP), Certified Benefits Professional (CBP), SHRM-CP/SCP, or PHR certification preferred.
Demonstrated experience leading annual compensation research and administration (market adjustments, promotion, bonus and/or equity planning, etc.).
Proficient with compensation survey tools and job evaluation methodologies (e.g., Mercer/IPE, Radford, Willis Towers Watson).
Experience with pay equity analyses and pay transparency implementation.
Strong/expert-level knowledge of benefits administration and vendor management (health & welfare and retirement plans).
Advanced knowledge of relevant federal and state-specific benefits, leave, and compensation compliance requirements.
Experience supporting multi-state and coordinating region-specific total rewards practices.
Advanced analytical skills, including proficiency with Excel; ability to translate data into clear recommendations for leaders.
Experience partnering with HRIS/benefits and compensation platforms and maintaining data integrity across systems.
Excellent written and verbal communication skills; ability to explain complex topics to diverse audiences.
Ability to maintain confidentiality and discretion.
Ability to travel as business dictates.

Nice To Haves

Certified Compensation Professional (CCP), Certified Benefits Professional (CBP), SHRM-CP/SCP, or PHR certification preferred.

Responsibilities

Leads the planning and execution for market-based annual increases, entry rates for promotions, and pay equity standards (as applicable), including guidelines, manager tools, and audit/validation of outcomes.
Assists with year-end incentive planning, variable compensation programs and special projects.
Serves as the primary administrator for all leave programs; coordinates leave requests from initiation through return to work, ensures accurate recordkeeping and documentation, provides guidance to employees and managers, and maintains compliance with applicable leave laws and company policies.
Serves as the subject matter expert for compensation and benefits data within HRIS and related systems; ensures data integrity, process efficiency, reporting accuracy, and system optimization.
Acts as the primary point of contact for benefits carriers and the Mark Thomas workforce; fields employee benefits questions and assists with any issues.
Assists the Director of HR and CFO with annual benefits renewal; presents recommendations and suggestions for benefits enhancements.
Plans open enrollment end-to-end, including vendor coordination, communications strategy, employee education, and issue resolution; ensures EDI feeds are set correctly with carriers and open enrollment system.
Maintains policies, controls, and documentation related to state and federal benefits and compensation regulations; works as a partner with HR Managers with appropriate regulation communications.
Coordinates and administers all ADA accommodation requests and serves as the primary point of contact for employees, managers, and healthcare providers; manages the interactive process from initiation through resolution, ensuring compliance, timely communication, and appropriate documentation.
Manages relationships and performance for brokers, benefit carriers, administrators, and compensation survey providers.
Assists labor compliance with prevailing wage compensation changes and employee and candidate communication.
Develops and maintains compensation reporting and analytics to monitor internal equity, market competitiveness, salary range penetration, promotion trends, and compensation program effectiveness
Supports pay equity analyses, remediation planning, and pay transparency practices (including job postings and manager guidance) in alignment with company policy and local requirements.
Advises HR & Recruiting partners and leaders on compensation decisions, offer letters, and employee inquiries; provides coaching and escalation support.
Processes and reconciles carrier invoices each month; audits enrollments and EOI submissions against providers and enrollment systems and ensures separated employees are removed in a timely manner.
Assists the HR Generalist with state and federal compensation and benefits compliance reporting.
Performs administrative tasks as needed/assigned in support of benefits and compensation programs or the greater HR team.

Benefits

Competitive salary and incentives to include employee referral bonuses, and eligibility for year-end performance incentives
401k and ESOP retirement benefits to include profit sharing and a 401k match
Paid time off benefits to include PTO, public holidays + additional holidays, bereavement leave, jury/civic time, licensing & certification exam time
Employer-paid vision insurance, basic life insurance, short-term & long-term disability, inclusive family planning & fertility resources, Employee Assistance Program (EAP), travel insurance, and in-house wellness education & challenges
Voluntary medical and dental insurance, life insurance, and pet insurance
FSA programs for medical, dependent care, commuter & parking
Reimbursements for certification and licensing exams and study classes and materials
Tuition reimbursement, paid annual dues for industry professional/societal organizations, memberships, and events
Budgeted time for training and career development
Flexible schedules and hybrid and primarily remote work environments