Benefits Analyst, North America

Rimini Street

6d•$68,000 - $102,000•Remote

About The Position

The Benefits Analyst, North America administers comprehensive U.S. and Canadian benefits programs and helps ensure compliance with applicable benefit regulations. Reporting to the Sr. Manager Global Benefits, the role handles benefit-plan administration, employee inquiries, vendor relationships, audits, leave and workers’ compensation processes, wellness initiatives, reporting, and benefits documentation. The analyst also supports implementation of U.S. and international benefit plans and Total Rewards projects, collaborating with Legal and other teams as needed. This is a remote U.S. position, with preference for candidates in the Midwest and Northeast. Employees located within 50 miles of a Rimini Street corporate office may have a hybrid work option.

Requirements

Bachelor’s degree in human resources, business, or an equivalent combination of education, certification, and experience.
3–5 years of demonstrated U.S. benefits experience.
Knowledge of legal and regulatory requirements for U.S. and global benefits programs and plans, and leave of absence.
Ability to work independently in a fast-paced, deadline-driven environment and manage multiple projects without compromising quality or service.
Strong analytical, verbal, and written communication skills.
Strong proficiency in Microsoft Office programs.
Strong customer service and presentation skills, exceptional organizational skills, and attention to detail.
Ability to maintain a high level of confidentiality regarding employee information.
Ability to interface with all levels internally and externally.

Nice To Haves

International benefits experience across multiple countries, including EMEA, APAC, LATAM, and Canada.
Experience with the Workday HRIS system.

Responsibilities

Serve as plan administrator for U.S. benefits programs, audits, and filing requirements; act as a primary contact for employee inquiries, resolve escalations, and manage vendor performance.
Manage external vendor relationships to support effective benefits service delivery, including open enrollment.
Lead wellness initiatives for U.S. and global employees, working with vendors on webinars, wellness challenges, training, and communications.
Administer leave of absence and workers’ compensation processes and ensure compliance with FMLA, ADA, and state-specific leave requirements.
Conduct regular audits, verify invoices, and coordinate with the insurance broker to resolve escalated U.S. and international benefits issues.
Identify opportunities to improve benefits administration and communication.
Create and maintain process documentation for benefits workflows.
Assist with implementation of U.S. and international benefit plans and programs, collaborating with Legal to support compliance with benefits regulations.
Research and prepare ad hoc reports, compile metrics for analysis, and assist with financial reporting.
Support the Total Rewards team with project-based requirements related to the development, administration, and implementation of Total Rewards initiatives and projects.