Benefits Analyst - Health & Welfare

McKesson•The Woodlands, TX

About The Position

The Benefits Analyst supports the administration, maintenance, and continuous improvement of health and welfare benefit programs. This role serves as a key partner to employees, HR, Payroll, HRIS, Finance, vendors, and other stakeholders to ensure accurate benefit administration, financial reconciliation, compliance, and a positive employee experience. The analyst identifies opportunities to improve processes, leverage technology, and enhance operational efficiency while supporting the overall goals of the Benefits department.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
2+ years of experience in health and welfare benefits administration.
Strong understanding of health and welfare benefit plan designs, regulations (ERISA, COBRA, HIPAA, ACA), and industry best practices.
Strong proficiency in Microsoft Office Suite, particularly Excel (intermediate to advanced level for data analysis).
Experience working with HRIS systems (e.g., Workday, SAP, Oracle) strongly preferred.
Experience managing vendor relationships, reconciling benefit-related financial data, and analyzing large datasets preferred.
Excellent analytical, problem-solving, and organizational skills.
Excellent attention to detail and time management.
Strong written and verbal communication skills, with the ability to explain complex benefit information clearly and concisely.
Ability to work independently as part of a team and manage multiple priorities in a fast-paced environment.
Demonstrated ability and willingness to leverage technology, automation, and AI-enabled tools to improve process efficiency, data accuracy, reporting, employee communications, and overall service delivery.

Responsibilities

Support day-to-day administration of health and welfare benefit programs.
Review, validate, and process benefits-related data within Workday and supporting systems.
Analyze benefits data, identify discrepancies, and coordinate resolutions with Payroll, HRIS, vendors, and employees.
Ensure timely and accurate employee enrollments, eligibility updates, and payroll deduction processing.
Perform recurring reconciliations of vendor invoices, eligibility files, premium billing reports, and participant account activity.
Support vendor funding activities, including Health Savings Account (HSA) contributions and reimbursement account administration.
Process payment requests and ensure accurate and timely financial reporting and vendor remittance.
Partner with Accounting, Payroll, and vendors to resolve discrepancies and maintain data integrity.
Respond to employee and HR inquiries regarding benefit programs, eligibility, enrollment, and plan provisions.
Research, resolve, and escalate complex benefits issues when appropriate.
Communicate benefits information in a clear, professional, and employee-friendly manner.
Support planning, testing, validation, and execution of Annual Enrollment activities.
Assist with benefit communications and educational materials.
Participate in post-enrollment audits, reconciliations, and issue resolution activities.
Assist with wellness program administration and employee engagement initiatives.
Coordinate with vendors and internal stakeholders to support program communications, presentations, and promotional activities.
Identify opportunities to streamline workflows, improve accuracy, and reduce manual effort.
Leverage available technology solutions, reporting tools, automation capabilities, and AI-powered resources to improve operational effectiveness.
Assist in identifying, testing, and implementing automation and AI-enabled solutions that improve benefits-related systems and processes, driving greater efficiency, accuracy, and enhance the employee experience.