Entry-Level Benefits Advocate

OPOC.us • Worthington, OH

9d • Onsite

About The Position

OPOC.us (One Point of Care) is seeking full-time Benefits Advocate to join the team in our Worthington, OH location. We are looking for a positive, compassionate, high-energy individual who is client focused and enjoys working in a team environment. Successful candidates will have strong critical thinking and problem-solving skills, a willingness to learn, and a commitment to achieving the best possible outcomes for our clients. We are hiring a new class of Benefits Advocates to join OPOC.us on Monday, August 3rd, 2026.

Requirements

• Excellent written and verbal communication skills, externally as well as internally.
• Strong organizational skills and the ability to document and maintain records of client interactions, transactions, comments, and concerns.
• Attention to detail and problem-solving skills.
• Computer literacy and a working knowledge of office equipment, like printers and fax machines.

Nice To Haves

• Prior experience in service-related industry and client care a plus.

Responsibilities

• Responding to a wide range of inquiries and unique needs surrounding all levels of employee benefits.
• Outlining benefits and coverage available to our clients.
• Reviewing billing and claims for accuracy.
• Performing administrative duties as required.
• Maintaining a positive, empathetic, calm, and professional attitude under all circumstances.
• Demonstrating resilience and flexibility when managing the day-to-day tasks needed to support the commitment to improving lives through innovation in research, education, and service.
• Supporting team members with exceptional intra-personal skills.

Benefits

• 401K with company matching.
• Medical insurance
• Dental insurance
• Vision insurance
• Company paid life insurance.
• 8 paid holidays plus generous paid time off.
• Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
• Onsite gym and health coaching
• Opportunity to grow and develop in a supportive and positive work environment!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed