Benefits Administrator

National DCP•Duluth, GA

2d•Hybrid

About The Position

The Benefits Administrator is responsible for the day-to-day administration of the National DCP Healthcare program. This role will be responsible for administering the Medical, Dental, Vision, Life, Accidental Death & Dismemberment (AD&D) Insurance, Flexible Spending Account (FSA), Health Savings Accounts (HSAs), Employee Assistance Program (EAP), and Wellness Benefits. This position is a remote/hybrid role, requiring onsite work in the Duluth, GA Corporate office.

Requirements

Associate’s degree required; Bachelor’s degree strongly preferred.
Minimum of two years’ experience administering employee benefit plans in the health and welfare areas preferred.
Experience with an online enrollment Human Resources Management System; ADP Workforce Now strongly preferred.
Proficiency in Word, Excel, and PowerPoint required.
Experience with enrollment and vendor communication.
Knowledge and understanding of insurance regulations, plan designs, and third-party record keeping/administration required.
Knowledge of COBRA, ERISA, PPACA, and related state and federal regulations required.
Must possess a high level of interpersonal skills to handle sensitive and confidential situations.
Ability to prioritize and a strong sense of urgency.

Responsibilities

Ensure Health and Welfare plans are administered in accordance with federal and state regulations and plan provisions are followed.
Administer employee benefits programs such as Medical, Dental, Vision, Life, AD&D, FSA, HSA, EAP and Wellness Benefits.
Conduct new hire benefit orientations and explain the benefits self-enrollment system.
Send initial COBRA Notice and reminder postcards to new hires.
Maintain self-enrollment system and ensure benefits changes are entered appropriately.
Identify new employees who are eligible for benefits and work with new employees to ensure timely enrollment. Obtain waiver forms from eligible employees who are declining benefit coverage.
Identify employees who have elected dependent coverage but have not submitted the proper dependent verification documents.
Audit employee contributions and ensure accurate recordkeeping relative to eligibility, status, changes, terminations, etc.
Coordinate and assist with preparing open enrollment communication for employees.
Ensure terminations are timely communicated to COBRA vendor.
Act as liaison between employees and insurance companies to resolve any benefit-related issues.
Work with Leave Specialist and Workers Compensation Specialist to accurately process all health plan premiums for employees on Family and Medical Leave (FMLA), Personal Leave or other company leaves.
Assist Leave Specialist with administrative tasks associated with leaves.
All other duties as assigned.