Benefits Administrator

Premier Community Supports LLC•Medford, OR

About The Position

Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services—including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care. We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive—at home and in the community. We’re looking for a Benefits Administrator to oversee critical components of our employee benefits programs. You’ll manage benefit enrollment, life events, leave administration, workers’ compensation intake, and serve as a key HR partner working with internal teams and external vendors.

Requirements

Benefits administration or HR operations experience required.
Experience with leave programs, workers’ compensation, or payroll preferred.
Bachelor’s degree or HR certification is a plus.
Strong attention to detail and organizational skills.
Ability to communicate complex information simply and clearly.
Comfortable with HR technology and data systems.
Excellent problem-solving, documentation, and follow-through skills.
Ability to maintain confidentiality and handle sensitive information.
Team-oriented with strong interpersonal skills.
Able to manage time and priorities in a fast-paced environment.
Professional, ethical, and compliant with federal/state regulations.
Valid driver’s license with reliable transportation.
Ability to lift up to 50lbs and perform occasional travel.

Nice To Haves

Experience with leave programs, workers’ compensation, or payroll preferred.
Bachelor’s degree or HR certification is a plus.

Responsibilities

Administer new hire benefit elections and confirm eligibility.
Process life events and benefit changes accurately and timely.
Maintain benefit data and coordinate with payroll to ensure accurate deductions.
Prepare and update enrollment materials and HR systems.
Partner with our insurance broker on plan updates, rates, and notices.
Answer employee questions throughout the open enrollment period.
Track leave requests (FMLA, ADA, PLO, etc.) and coordinate with vendors.
Maintain accurate documentation and ensure compliance with legal requirements.
Communicate effectively with leadership on complex leave cases.
Submit and monitor claims with the carrier.
Track status and support return-to-work activities.
Collaborate with compliance on complex situations.
Resolve issues with benefits partners and HR systems.
Review benefit billing and partner with payroll/finance on corrections.
Update benefit forms, guides, and internal procedures.
Identify gaps in current benefit and leave processes.
Document and streamline workflows, templates, and communication.
Provide clear, friendly benefits information to employees and managers.
Educate employees on how to use their benefit programs.
Support workforce development initiatives related to benefits.
Maintain accurate records for audits, reporting, payroll, and leadership.
Run data reports and help ensure compliance with federal/state rules.
Assist with 401(k) enrollment and contribution questions.
Review PTO accruals and help resolve discrepancies.

Benefits

Health, dental, vision benefits available with 75% of cost paid by Premier
Accrue up to 80 hours of PTO (paid time off) per year
401K offered after 90 days of employment with up to 4% employer match
Pay Period: 1st and 16th of the month
Training and professional development opportunities
A fulfilling role where your work truly makes a difference
A collaborative team environment with supportive leadership and meaningful peer relationships

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