Benefits Administrator

Rehrig Pacific Company•Dallas, TX

About The Position

Purpose of Role As part of the Total Rewards team, the Benefits Administrator supports the day-to-day execution of employee benefit programs by managing inquiries, processing enrollments and changes, and serving as a liaison between employees, vendors, and internal teams. This role ensures the accuracy and integrity of benefits and payroll data, assists with audits and year-end processes, and contributes to successful Open Enrollment. This individual must perform work of a confidential nature, thus must comply to specific security protocols. Areas of Accountabilities Benefits Administration Monitor Benefits in-box daily, responding timely and accurately to all emails. Answer Total Rewards general number and respond to voicemail messages. Reconcile all benefits invoices, submit to accounting, and track accordingly. Reconcile electronic benefits file feed discrepancies and report any errors. Act as liaison between employees and benefit providers to research eligibility discrepancies. Review, and approve, or deny ADP benefits enrollment for new hire or qualified life event tasks. Support team with annual Open Enrollment processes including educating employees, travel, and various ADP tasks. Process Medical Support Orders, set-up payroll deductions, and notify agencies. Prepare and process outgoing mailers. Support monthly virtual benefits orientations. Review ADP and Fidelity data quarterly to ensure beneficiaries are listed and tasks are closed from previous quarter. Other benefits projects and tasks as needed. Payroll Collaboration Monitor Total Rewards In-Box, responding timely and accurately to all emails. Provide support with audits and subpoenas (pull payroll records, I9s, etc.). Troubleshoot payroll benefits deductions discrepancies. Review/test year-end benefits deductions to ensure accuracy of payroll for following year.

Requirements

High school diploma or equivalent preferred
At least 1-2 years of administrative experience
Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with employees and outside partners
Proficient with Microsoft Office Suite
Excellent organizational skills, time management, and attention to detail
Working knowledge of ADP WorkforceNow preferred
Experience with Excel and basic formulas and pivots
Able to travel up to 20% of the time.

Nice To Haves

Bilingual in Spanish preferred, but not required

Responsibilities

Monitor Benefits in-box daily, responding timely and accurately to all emails.
Answer Total Rewards general number and respond to voicemail messages.
Reconcile all benefits invoices, submit to accounting, and track accordingly.
Reconcile electronic benefits file feed discrepancies and report any errors.
Act as liaison between employees and benefit providers to research eligibility discrepancies.
Review, and approve, or deny ADP benefits enrollment for new hire or qualified life event tasks.
Support team with annual Open Enrollment processes including educating employees, travel, and various ADP tasks.
Process Medical Support Orders, set-up payroll deductions, and notify agencies.
Prepare and process outgoing mailers.
Support monthly virtual benefits orientations.
Review ADP and Fidelity data quarterly to ensure beneficiaries are listed and tasks are closed from previous quarter.
Other benefits projects and tasks as needed.
Monitor Total Rewards In-Box, responding timely and accurately to all emails.
Provide support with audits and subpoenas (pull payroll records, I9s, etc.).
Troubleshoot payroll benefits deductions discrepancies.
Review/test year-end benefits deductions to ensure accuracy of payroll for following year.