Part-Time Benefits Administrator - 20 to 30 hours per week

Innovo Benefits•Concord, MA

11d•$28 - $32•Remote

About The Position

The Benefits Administrator manages benefits administration for clients, coordinating with clients, the brokerage team, insurance carriers, and employees. The role covers benefit enrollments, payroll coordination, problem resolution, COBRA administration, vendor management, open enrollment, communications, benefits audits, reporting, and HRIS support. The position is remote, with potentially minimal travel to the Concord, Massachusetts office and client locations across New England. Candidates must be located in New England and available during core business hours, 9:00 a.m. to 5:00 p.m., Monday through Friday. The role is part-time, 20 to 30 hours per week. The Benefits Administrator maintains accurate benefits records and systems, supports HRIS benefits-module implementations and carrier connections, responds to employee benefits questions, and helps clients improve administration processes. The role also contributes to onboarding, benefits orientations, renewal and open enrollment meetings, compliance activities, client training, and ongoing relationships with clients and carriers. The position requires familiarity with employee benefit programs including group health, flexible spending accounts, health savings and reimbursement accounts, dental, vision, disability, and life insurance.

Requirements

Minimum 2–3 years of experience in benefits administration or human resources.
Very strong attention to detail.
Ability to manage and prioritize multiple tasks.
Ability to work independently and manage consulting efforts.
Excellent written and verbal communication skills.
Positive, client-first attitude and willingness to go the extra mile when needed.
Team-player approach and willingness to help others.
Proficiency with Microsoft products and experience with various HRIS and benefits administration systems.
Must be located in the New England area.
Must be available during core business hours, 9:00 a.m. to 5:00 p.m., Monday through Friday.

Nice To Haves

Associate or bachelor's degree preferred.
Bilingual fluency in English and Spanish is a plus.

Responsibilities

Process and track benefit plan enrollments, including additions, terminations, qualifying changes, and open enrollment, in accordance with plan documents, regulatory guidelines, and company policies.
Audit carrier invoices, HRIS records, and tracking processes monthly to maintain accuracy of client benefits administration.
Facilitate implementation of HRIS benefits modules and carrier connections in collaboration with clients, carriers, and HRIS systems, and recommend process improvements.
Create and manipulate reports for benefits administration, analyze results, and maintain detailed records.
Research and respond to employee benefits questions and liaise with employees, insurance carriers, and brokers to resolve issues promptly.
Develop and maintain relationships with carriers and clients.
Participate in onboarding and present general HR and benefits orientations as needed.
Participate in strategy, renewal, and open enrollment meetings and provide feedback on administration processes and timelines.
Support benefits compliance, including posting required notices, timely benefits and COBRA administration, and maintaining knowledge of regulatory requirements.
Maintain an understanding of employee benefit programs, including group health, flexible spending accounts, health care savings and reimbursement accounts, dental, vision, disability, and life insurance.
Assist with COBRA administration and notifications and ensure compliance with applicable guidelines and deadlines.
Provide ongoing client training on HRIS systems.