Benefits Administrator

Kwik TripLa Crosse, WI
1d

About The Position

The Benefits Administrator plays a key role in ensuring coworker benefits programs are administered effectively, legally compliant, and aligned with organizational goals. This position supports coworkers by addressing benefits needs, improving program efficiency, and enhancing overall coworker satisfaction. As a Benefits Administrator, this role also provides leadership, strategic insight, and mentorship to the Benefits team.

Requirements

  • Associate Degree required
  • 4–6 years of experience in benefits administration or related HR functions
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Prior experience with insurance and benefit plans, including interpreting plan language
  • Knowledge of ERISA and other government regulations
  • Understanding of HR practices and applicable laws
  • Strong written, verbal, and interpersonal communication skills
  • Ability to prioritize, manage multiple tasks, and meet deadlines
  • High attention to detail and accuracy
  • Ability to maintain strict confidentiality
  • Strong customer service orientation
  • Ability to work independently and as part of a team
  • Ability to teach, coach, and mentor others

Responsibilities

  • Develop and oversee long‑term benefits strategies aligned with organizational goals.
  • Evaluate and recommend enhancements to benefits offerings based on market trends and coworker needs.
  • Coach and support Benefits Coordinator I and II team members on plan administration and coworker support.
  • Lead and mentor Benefits Coordinator I and II team members.
  • Provide training to strengthen team skills and knowledge.
  • Deliver in‑person benefits presentations to departments across the company.
  • Manage relationships with brokers, insurance carriers, and vendors to ensure optimal service and cost efficiency.
  • Negotiate contracts, renewals, and service agreements with benefits providers.
  • Ensure company‑wide adherence to all benefits‑related legal and regulatory requirements.
  • Lead audits and prepare compliance documentation for executive review.

Benefits

  • health insurance
  • 401k
  • paid time off
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