Benefits Administrator

HR Knowledge Source • Atlanta, GA

3d • Hybrid

About The Position

The Benefits Administrator</b> plays a pivotal role in supporting AAA Parking’s multi -state operations by administering employee benefits programs, managing workers’ compensation claims, and serving as a backup payroll processor. This position ensures accurate, timely, and compliant administration of benefits and claims while providing excellent support to our employees across diverse operational settings. </p> This is a hybrid role. (2 days remote, 3 days onsite)</div> Key Responsibilities</b> </h3> Benefits Administration</b> </p> Oversee administration of medical, dental, vision, life insurance, disability coverage, flexible spending accounts, and retirement plans. </p></li> Facilitate new hire enrollment, open enrollment, and qualifying life event changes for hourly and salaried employees across multiple states. </p></li> Serve as the primary point of contact for benefits inquiries, provide educational resources, and address coverage concerns. </p></li> Maintain accurate records in ADP Lyric and submit timely data to carriers and vendors. </p></li> Audit benefit invoices, resolve discrepancies, and collaborate with payroll for accurate deductions. </p></li> Ensure compliance with federal and state regulations including ACA, COBRA, ERISA, HIPAA, and applicable state mandates. </p></li> Support vendor management, plan renewals, and communications to employees regarding benefits. </p></li></ul> Workers’ Compensation Claim Management</b> </p> Serve as liaison for workers’ compensation claims across parking garages, hotel properties, event venues, and shuttle operations. </p></li> Submit First Reports of Injury (FROI) accurately and promptly to carriers or third -party administrators. </p></li> Collaborate with employees, management, and insurance partners for claim processing, medical follow -ups, and return -to -work planning. </p></li> Monitor claims status, oversee medical documentation, manage work restrictions, and identify transitional duty opportunities. </p></li></ul> Backup Payroll Support</b> </p> Provide backup support to payroll processing for multi -state operations during absences, peak periods, or special projects. </p></li> Review timesheets, verify hours, and ensure accurate pay for hourly and salaried employees across all operational areas. </p></li></ul> </div></span>

Requirements

• Bachelor’s degree in HR, Labor Relations, Business, or related field (or equivalent experience).
• 2–4 years of experience in benefits administration, workers’ compensation, payroll support, or HR.
• Experience supporting multi -state operations preferred.
• Proficiency in HRIS/benefits platforms (ADP or similar).
• Knowledge of ERISA, COBRA, ACA, FMLA, and other benefits compliance regulations.
• Deep understanding of core employee benefits and multi -state workers’ compensation.
• Knowledge of state -specific reporting, waiting periods, and return -to -work requirements.
• Ability to provide clear, empathetic support in fast -paced, customer -facing environments.
• Ability to use sound judgment in navigating complex benefits, payroll, and injury -related situations, and to handle sensitive information with discretion and integrity.

Nice To Haves

• Ongoing training, certifications, or evidence of continued knowledge -building in HR, benefits, or payroll.
• Experience supporting multi -state operations.
• Strong knowledge of benefits compliance regulations.
• Experience in the hospitality industry preferred.
• Experience engaging with an hourly workforce.
• Basic payroll and wage/hour compliance knowledge.
• Experience with payroll systems (ADP Lyric, Paycom, or similar).
• CEBS or similar certification; FPC is a plus.

Responsibilities

• Oversee administration of medical, dental, vision, life insurance, disability coverage, flexible spending accounts, and retirement plans.
• Facilitate new hire enrollment, open enrollment, and qualifying life event changes for hourly and salaried employees across multiple states.
• Serve as the primary point of contact for benefits inquiries, provide educational resources, and address coverage concerns.
• Maintain accurate records in ADP Lyric and submit timely data to carriers and vendors.
• Audit benefit invoices, resolve discrepancies, and collaborate with payroll for accurate deductions.
• Ensure compliance with federal and state regulations including ACA, COBRA, ERISA, HIPAA, and applicable state mandates.
• Support vendor management, plan renewals, and communications to employees regarding benefits.
• Serve as liaison for workers’ compensation claims across parking garages, hotel properties, event venues, and shuttle operations.
• Submit First Reports of Injury (FROI) accurately and promptly to carriers or third -party administrators.
• Collaborate with employees, management, and insurance partners for claim processing, medical follow -ups, and return -to -work planning.
• Monitor claims status, oversee medical documentation, manage work restrictions, and identify transitional duty opportunities.
• Provide backup support to payroll processing for multi -state operations during absences, peak periods, or special projects.
• Review timesheets, verify hours, and ensure accurate pay for hourly and salaried employees across all operational areas.

Benefits

• Full Benefits Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level