Benefits Administrator

Marco Technologies•Minnetonka, MN

About The Position

The Benefits Analyst is responsible for administering, analyzing, and supporting Marco’s employee benefits programs. This role ensures all benefits offerings are compliant, competitive, cost‑effective, and aligned with organizational goals. The Benefits Analyst manages daily operations, supports vendor relationships, provides employee education, and maintains data integrity across benefit platforms.

Requirements

Bachelor’s degree and six years of relevant experience; or equivalent combination of education and experience.
Previous HRIS experience, preferably with ADP.
Strong knowledge of employee benefits regulations (ERISA, HIPAA, ACA, FMLA, etc.).
Knowledge of benefits program administration and vendor coordination.
Strong analytical and problem‑solving skills.
Excellent organizational skills with the ability to manage competing priorities.
High attention to detail with strong data integrity focus.
Ability to understand system workflows and data relationships across HRIS and vendor platforms.
Technical aptitude and ability to improve processes through technology.
Skilled in translating data into actionable insights.
Ability to perform effectively under pressure with frequent interruptions and changing deadlines.
Strong communication skills with the ability to explain complex information clearly.
Proficiency in Microsoft Office applications.
Ability to build and maintain strong working relationships across the organization.

Responsibilities

Administer employee benefits programs including health, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and related processes.
Ensure compliance with federal and state regulations (e.g., ERISA, HIPAA, ACA, FMLA), maintain accurate records, and support internal audits.
Analyze benefit programs, utilization trends, cost drivers, and employee feedback; recommend enhancements to ensure competitiveness and value.
Serve as a key liaison with benefit carriers, brokers, and third‑party administrators; assist with escalations and maintain positive vendor relationships.
Support the annual open enrollment process including planning, configuration, communication, execution, and issue resolution.
Provide guidance and education to employees and leaders regarding benefit options, eligibility, enrollment, and coverage details.
Assist in resolving benefit claims issues, coverage disputes, and complex employee benefit situations.
Maintain accurate benefit data across HRIS, payroll, and vendor systems; monitor file feeds and troubleshoot discrepancies.
Support employee leaves of absence (LOA) processes and related benefit impacts.
Conduct benefits benchmarking, market research, and cost analysis to ensure competitive offerings.
Support the management of workers’ compensation claims to ensure legally compliant and timely processing.
Identify process improvements and technology enhancements to optimize benefits administration.