Benefits Administrator

Penn Mutual•Philadelphia, PA

7d•$65,000 - $75,000

About The Position

The Benefits Administrator serves as Penn Mutual's primary administrator for leave of absence and disability programs while supporting the day-to-day administration of the Company's health, welfare, and retirement benefit programs. This role is responsible for coordinating FMLA, disability, state leave programs, parental leave, and related leave programs; guiding employees through complex and sensitive leave situations; reconciling benefit plan contributions and vendor invoices; and serving as a trusted resource for employee benefits inquiries. The ideal candidate possesses deep knowledge of leave administration, strong benefits operations expertise, exceptional customer service skills, and hands-on Workday benefits administration experience.

Requirements

5+ years of employee benefits administration experience.
Demonstrated experience administering leave programs including FMLA, short- and long-term disability, multi-state paid family and medical leave programs.
Experience conducting confidential discussions involving employee medical situations and leave needs.
Direct Workday Benefits Administration experience is required.
Experience reconciling carrier invoices, vendor billing, and payroll contributions.
Experience working with outsourced leave vendors and third-party administrators.
Strong understanding of ERISA, COBRA, HIPAA, FMLA, and related benefits regulations.

Nice To Haves

Qualified retirement plan administration experience and non-qualified deferred compensation.
SHRM certification.
Experience in financial services or a highly regulated environment.

Responsibilities

Serves as Penn Mutual's primary internal contact and coordinator for leave administration including: FMLA, ADA accommodations (where applicable), Short-term disability, Long-term disability, Parental leave, Caregiver leave, State Paid Family & Medical Leave programs in all 50 states, Military leave.
Guides employees through leave options and eligibility requirements.
Conducts sensitive and confidential discussions with employees regarding medical conditions, caregiving responsibilities, workplace accommodations, and return-to-work planning.
Works closely with leave vendors, Payroll, managers, and HRBPs to ensure compliance and a positive employee experience.
Monitors evolving federal and state leave requirements.
Reconcile monthly carrier invoices and eligibility files.
Support the health savings account funding process.
Audit employee and employer benefit contributions.
Investigate and resolve enrollment and payroll discrepancies.
Coordinate with HRIS and Payroll regarding funding and reconciliation activities.
Perform quality control reviews to ensure accurate deductions and vendor payments.
Reconcile retirement plan contribution and distribution activity.
Reconcile deferred compensation contribution and distribution activity.
Coordinate COBRA administration.
Manage and respond to the benefits shared mailbox.
Serve as a primary resource for employee questions regarding all benefit programs, including but not limited to medical, dental, vision, life insurance and voluntary benefits programs.
Deliver exceptional customer service while explaining benefits concepts in understandable terms.
Support annual enrollment and benefit communication activities.
Respond to unemployment claims.