Benefit Verification Specialist

Wright Physical Therapy•Twin Falls, ID

About The Position

Verify patient insurance benefits and eligibility, enter and manage patient information within company systems, prepare required patient documentation prior to evaluations, support front office teams with insurance and authorization questions, track and monitor patient authorizations as required by insurance plans, communicate insurance benefit information to patients and team when needed, share updates with the team on insurance changes, policies, and processes, support ongoing improvements to systems and workflows, assist with insurance re-verification when needed, and perform audits to ensure accuracy and compliance with verification and authorization processes.

Requirements

Strong attention to detail and accuracy with data entry
Strong organizational and time-management skills
Comfortable working with multiple software systems and databases
Ability to prioritize tasks and manage deadlines in a fast-paced environment
Ability to work both independently and collaboratively with team members

Nice To Haves

Previous experience in healthcare, medical office, or insurance verification preferred

Responsibilities

Verify patient insurance benefits and eligibility
Enter and manage patient information within company systems
Prepare required patient documentation prior to evaluations
Support front office teams with insurance and authorization questions
Track and monitor patient authorizations as required by insurance plans
Communicate insurance benefit information to patients and team when needed
Share updates with the team on insurance changes, policies, and processes
Support ongoing improvements to systems and workflows
Assist with insurance re-verification when needed
Perform audits to ensure accuracy and compliance with verification and authorization processes