Benefit Verification Specialist
About The Position
Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. We currently have an immediate opening for a Benefit Verification Specialist. Bradford’s programs are important to a patient’s continuation of care, so they stay engaged in their recovery journey after leaving an inpatient treatment program. In some cases, our programs may be the appropriate starting point for individuals committed to their recovery. Our organization may be exactly what you are looking for as your next career step. Whether your background is in Substance Use Disorders, Mental Health, or Social Work, Customer Service, training and overall experience can provide the valuable foundation necessary to make a difference in someone’s life. Just as each treatment plan is different, each career path at Bradford is different. Take a step forward in your career with Bradford Health Services.
Requirements
- Must have at least 1 year of medical insurance verification preferred
- Must have at least 2 years of progressive responsibility in the Crisis Response Division preferred
- Demonstrate knowledge of substance use and substance use disorders
- Demonstrate knowledge of marketing and customer service
- Communicate effectively both verbally and in writing with referrals, other members of management, coworkers, patients, potential patients and families
- Regular attendance; including conference calls and onsite meetings, as necessary
- Able to travel as needed
- Must have basic computer skills and typing proficiency
- Able to work in a cooperative manner with coworkers, managers, potential patients, patients, and families
- Pass a criminal background check
- Must have reliable transportation
- Maintain a valid driver’s license, personal automobile liability insurance, and a driving record permitting coverage under company’s automobile liability policy if necessary
Nice To Haves
- Associate degree preferred
Responsibilities
- Coordinate the admission process for the residential facilities- assuring rapid, consistent, and responsive support to our clients and regional offices
- Accurately collect and evaluate screening information from a potential patient and/or family member(s)
- Monitor all electronic pathways utilized by individuals seeking information on our programs – including chat, webforms and emails
- Must maintain a professional demeanor and appearance
- Be an example of our core values daily and hold yourself accountable to Bradford standards and policies and procedures
- Demonstrate a working knowledge of chemical dependency signs and symptoms in adults and adolescents
- Collaborate with Executive Directors, Centralized Admissions Director, VP of Admissions, Recovery Advisory Center Director, Regional Managers and Facility Admissions
- Demonstrates a working knowledge of appropriate emergency, benevolent and/or self-help referral information
- Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records” with respect to patient and potential patient identifying information and health information concerning patients, potential patients, and participants
- Other duties as assigned
Benefits
- A competitive salary plus benefits
- Generous Paid Time Off
- Professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
