Benefit Programs Specialist

City of Winchester • Winchester, VA

14h

About The Position

Completes required State and in-house training on SNAP, Medicaid, and other government programs. Registers applications for assistance, executes system searches and schedules initial interviews. Interviews persons for assistance, obtains necessary information, and makes eligibility determinations. Maintains a caseload and provides timely customer service, in accordance with state and local policy. Explains benefit programs and provides information and referral services to internal and external resources. Engages client in a positive working relationship. Other duties as assigned.

Requirements

• Any combination of education and experience equivalent to a high school diploma or GED is required.
• Valid driver's license
• Willing to participate in mandatory state training including Medicaid and SNAP

Nice To Haves

• An Associates degree in social sciences or a related field is preferred
• Bilingual Spanish- English is preferred

Responsibilities

• Completes required State and in-house training on SNAP, Medicaid, and other government programs
• Registers applications for assistance, executes system searches and schedules initial interviews
• Interviews persons for assistance, obtains necessary information, and makes eligibility determinations
• Maintains a caseload and provides timely customer service, in accordance with state and local policy
• Explains benefit programs and provides information and referral services to internal and external resources
• Engages client in a positive working relationship
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED