Benefit Programs Specialist I
About The Position
This job announcement is a courtesy job post for the Winchester Department of Social Services. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s). VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.
Requirements
- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Nice To Haves
- An Associates degree in social sciences or a related field is preferred
- Valid driver's license
- Bilingual Spanish- English is preferred
- Willing to participate in mandatory state training including Medicaid and SNAP
Responsibilities
- Completes required State and in-house training on SNAP, Medicaid, and other government programs
- Registers applications for assistance, executes system searches and schedules initial interviews
- Interviews persons for assistance, obtains necessary information, and makes eligibility determinations
- Maintains a caseload and provides timely customer service, in accordance with state and local policy
- Explains benefit programs and provides information and referral services to internal and external resources
- Engages client in a positive working relationship
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
