Benefit Engagement Specialist - Athens, GA

Lockton•Athens, GA

2d•$24 - $29•Hybrid

About The Position

This position is hybrid (80/20) at Piemont Athens Regional in Athens, GA. The Benefit Engagement Specialist represents BCInsourcing as a Company Ambassador to Piedmont by engaging in purpose-driven dialogue with department leaders, providing support, and cultivating effective business relationships. They will maintain rapport with case partners and the client’s employees, participate in HR/Benefit meetings, and provide SME-certified-license knowledge. The role involves making independent decisions regarding outreach strategy, creating an approachable environment, and counseling employees about their benefit options. The specialist will analyze census data to create customized outreach strategies for benefit review sessions, accurately input employee enrollment decisions, and develop communication strategies to achieve client goals. They are responsible for developing a professional work environment, coordinating with supervisors, and obtaining/maintaining an active Life, Health, and Accident Insurance Producer’s License. The role requires maintaining a working knowledge of the client’s annual open enrollment process and adapting to its needs, including evenings and weekends. Other responsibilities may be requested by a supervisor or client.

Requirements

High School Diploma/GED equivalent and/or related work experience equivalency.
Must have and maintain a valid driver’s license to travel to client sites
Proven relationship-building experiences and professional communication skills
Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision
Professional work experience demonstrating self-motivation and result-driven outcomes

Nice To Haves

Advanced degree completed or in process
Working knowledge of insurance products, including core and voluntary benefits
Existing active Life, Health, and Accident Insurance Producer’s License, when a client workplace requirement

Responsibilities

Represents BCInsourcing as Company Ambassador to Piedmont by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client’s employees.
Participates in providing SME-certified-license knowledge in clients’ HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.
Makes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.
Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages.
Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing’s quality assurance.
Participates in developing communication strategies to achieve the client’s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.
Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
Obtains and maintains an active Life, Health, and Accident Insurance Producer’s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client’s leadership and employees. Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation that may impact active licensure or appointment status.
Maintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekends, traveling as necessary.
Performs other responsibilities as requested by supervisor or client.