Bench General manager
About The Position
Join Our Team as a Bench General Manager Are you a proven restaurant leader who thrives in fast-paced environments, builds strong teams, and drives results wherever you go? At Luna Grill, you won't just hear us say we have great culture, we can prove it: Rapid Growth: We built 11 new restaurants across Southern California, Arizona, and Texas in 2026, with more growth planned for 2027 (including our first locations in Nevada!!). Growth like this means real opportunity: more restaurants, more leadership roles, and more room to move up. Training & Culture That Works: Our restaurant-level turnover sits below 50%!!! less than half the industry average. That's not an accident; it's what happens when people are developed, supported, and are a part of something great! A Team That's Winning: We've averaged a 4.8 guest review rating on Google and Yelp company-wide for two years running!!Join a team that's winning and be a winner with us. As a Bench General Manager, you'll step into a high-impact leadership role supporting multiple South OC locations, mentoring future leaders, and ensuring operational excellence across the board. This role is a launchpad: you'll report to a District Manager, rotate across our South OC restaurants (Irvine, Lake Forest, Mission Viejo, Aliso Viejo, San Clemente & beyond), and build the experience to grow into a GM role, Area/District leadership, or a position at our Restaurant Support Center. We build leaders from within every level: Shift Leader → AGM → GM → Bench GM and beyond.
Requirements
- 5+ years of restaurant management experience
- Strong understanding of both FOH & BOH operations
- Proven leadership and people development skills
- Experience managing P&L, labor, and cost controls
- Ability to coach, hold accountability, and inspire teams
- Detail-oriented, organized, and solution-focused
- Tech savvy (POS, KDS, Dayforce, Microsoft Office)
- Bilingual English/Spanish preferred
- Valid Food Manager Certification required
- Flexible schedule including nights, weekends & holidays
- Willing and able to travel between locations
Responsibilities
- Lead and oversee daily operations at assigned restaurant locations
- Serve as Acting General Manager when needed and support multiple restaurants
- Drive operational excellence in food quality, cleanliness, safety, and hospitality
- Lead, coach, and develop high-performing teams and future leaders
- Build a strong leadership pipeline by mentoring AGMs, Shift Leaders, and Team Members
- Own operational execution including opening, mid-shift, and closing procedures
- Be the final decision-maker on escalated guest concerns, leading with hospitality
- Manage labor, food, and operating costs to achieve financial goals
- Analyze reports and trends to improve performance and profitability
- Partner with the District Manager to execute strategic and operational initiatives
- Foster a positive, inclusive, and accountability-driven culture
- Support local marketing and community engagement efforts
Benefits
- Competitive hourly rate + guaranteed overtime (50-hour workweek)
- Quarterly bonuses
- Medical, Dental and Vision insurance
- 401(k)
- Paid time off, Paid Holidays and Sick leave
- Career Advancement Opportunities
- Employee Referral Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
