Bench Assistant Manager
About The Position
As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service. Wonder is the mealtime platform built to mix and match hundreds of dishes from 20+ exclusive restaurants in a single order. Each dish is made to order on-site by our culinary team and served hot. Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible.
Requirements
- At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
- Demonstrated ability to effectively manage and develop teams of 15+ members
- Ability to lead and motivate a team in a fast-paced environment
- Attention to detail and a strong drive for efficiency and accuracy
- Demonstrates professionalism and adheres to policies and procedures
- Exhibits effective verbal and written communication skills
- Strong team player
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have open availability, including night and weekend availability
- Must have a current Food Handlers Certification
Nice To Haves
- By applying for a Bench position, you acknowledge and agree that this role requires flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned to you. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs. Your home location assignment will be communicated to you in alignment with operational requirements and organizational priorities.
Responsibilities
- Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
- Recruit and train top talent for the restaurant
- Aid Sr Operations Leader in achieving operational goals and budget targets
- Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
- Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
- Drive restaurant sales and service efficiency by resolving operational obstacles
- Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
- Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
- Maintain consistent adherence to food safety and security standards
- Ensure all team members deliver excellent customer service
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401(k) Retirement Plan
- Employer match for Health Savings Account (HSA)
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
