Bellperson

AccorHotel • Austin, TX

8h • Onsite

About The Position

Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcomed as soon as they arrive.

Requirements

• Proficient in English (verbal & written).
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to work a flexible schedule, which may include evenings, overnight, weekends and holidays

Nice To Haves

• Prior experience in customer service an asset

Responsibilities

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Ensure that all long-term Guest luggage is stored correctly and logged in the correct manner
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Be aware of all functions that are taking place in the hotel and to direct guests to the correct destination
• Delivery of guest amenities i.e. rollaway beds, microwaves, refrigerators etc.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed