Bellperson

Crescent Careers•Las Vegas, NV

1d•Onsite

About The Position

The Bellperson is responsible for assisting guests with their luggage, explaining hotel facilities, and ensuring a positive guest experience. This role involves maintaining the lobby and bellstand areas, delivering messages, and potentially performing valet duties. The Bellperson also assists the front desk with key inventory and communicates effectively between shifts.

Requirements

Ability to show guests to rooms and assist with luggage.
Knowledge of hotel facilities, locations, and hours of operation.
Ability to answer guest questions accurately.
Skill in checking and handling guest luggage.
Ability to maintain a clean and organized work area (bellstand, lobby, baggage room).
Friendly and courteous demeanor.
Ability to post information on boards.
Proficiency in using intershift logs for communication.
Ability to deliver messages and valet to guest rooms.
Ability to perform airport pick-ups and drop-offs.
Ability to inspect vehicles.
Willingness to perform valet duties.
Ability to assist with key inventory.
Compliance with attendance rules.
Availability to work on a regular basis.

Responsibilities

Show guests to rooms and assist with their luggage.
Explain hotel facilities, their locations, and hours of operation.
Answer guest questions about facilities and the hotel.
Check luggage for hotel guests (day and overnight).
Maintain the designated station in the lobby and remain alert for guest needs.
Open doors and greet guests in a friendly and courteous manner.
Maintain the cleanliness of the bellstand, lobby, and baggage room.
Keep the lobby door and windows clean when not busy with guests.
Post the daily events and entertainment boards in the lobby.
Maintain open communication through intershift logs.
Deliver messages and valet to guest rooms.
Perform airport pick-ups and drop-offs for guests in a timely and friendly manner.
Inspect vehicles used for airport transportation.
Perform valet duties as required.
Assist the front desk with key inventory twice weekly.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.