About The Position

Hilton Santa Barbara Beachfront Resort is seeking a friendly, attentive, and proactive Bellperson with a genuine passion for hospitality and a commitment to delivering exceptional guest experiences. As a Bellperson, you’ll do more than assist with luggage—you’ll help create memorable stays by warmly welcoming guests, providing personalized service, assisting with transportation needs. You’ll help ensure every arrival, departure, and guest interaction reflects the light and warmth of Hilton hospitality.

Requirements

  • A warm, friendly, and professional demeanor with a genuine heart for hospitality and a commitment to creating exceptional guest experiences.
  • Open availability to work a flexibility schedule all shifts, including weekdays, weekends, and holidays.
  • Strong English communication skills with the ability to effectively communicate with English-speaking guests and respond professionally to guest requests and inquiries.
  • The ability to safely assist guests with luggage and belongings, including lifting, carrying, and maneuvering luggage as needed.
  • A valid driver’s license and a safe driving record, with the ability to safely transport guests to and from the airport and other local destinations as needed.
  • Strong attention to detail, reliability, and the ability to remain professional and attentive in a fast-paced resort environment.

Nice To Haves

  • Previous hotel, bell, valet, or guest service experience is a PLUS!

Responsibilities

  • Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
  • Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
  • Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
  • Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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