Bellman (Part Time)

Bally's Chicago • Kingsbury, NV

3d • Onsite

About The Position

This role is responsible for providing superior customer service, positively impacting interactions with customers and employees, and handling difficult customers with resilience. The Bellman will greet arriving and departing guests, assist with luggage, and deliver it to rooms or vehicles. They will also be responsible for parking and retrieving guest vehicles safely and efficiently, including driving manual transmissions. The position requires promoting the company's Purpose and Values Model to ensure the highest quality guest experience. Additional duties include assisting guests with luggage, providing information about the property and casino events, orienting guests to room facilities, and performing other assigned duties. This job description is not exhaustive and duties may change.

Requirements

• Must be able to drive manual transmissions.

Responsibilities

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Greets arriving and departing guests. Loads guests belongings onto carts and delivers them safely to guests rooms or to guests vehicles.
• Parks and retrieves guest vehicles in specified areas in an efficient and safe manner. Must be able to drive manual transmissions.
• Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility.
• Performs drive-and-park assignments per department policies and procedures.
• Assists hotel guests with their luggage and provide information regards to property and events within the casino.
• Provides prompt, courteous and efficient service to all guests.
• Orient guests to room facilities by explaining the different features available.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed