Bellman / Van Driver

Stonebridge Hospitality Management • Bozeman, MT

6d • Onsite

About The Position

We are seeking a friendly, dependable, and team-oriented Bellman / Guest Services Associate to join our hotel team. This cross-trained position plays an important role in creating an excellent guest experience by assisting with luggage, providing transportation services, supporting front desk operations, assisting with banquet setup and teardown, and helping maintain clean and welcoming common areas throughout the hotel. The ideal candidate is customer-focused, flexible, professional, and willing to assist wherever needed in a fast-paced hospitality environment.

Requirements

• Previous hospitality or customer service experience preferred
• Valid driver’s license with acceptable driving record required
• Ability to lift, carry, push, and pull up to 50 pounds
• Strong communication and interpersonal skills
• Ability to work flexible schedules including evenings, weekends, and holidays
• Team player with a positive attitude and strong work ethic
• Friendly and welcoming personality
• Dependable and punctual
• Flexible and willing to learn multiple departments
• Strong attention to detail and guest satisfaction
• Ability to thrive in a team-oriented environment

Nice To Haves

• Frequent standing, walking, bending, and lifting
• Ability to work indoors and outdoors in various weather conditions
• Ability to remain active for extended periods of time

Responsibilities

• Greet guests warmly upon arrival and departure
• Assist guests with luggage and escort them to guest rooms
• Provide information about hotel amenities, local attractions, and services
• Deliver items to guest rooms as requested
• Maintain a professional appearance and positive attitude at all times
• Cross-train and assist with front desk operations as needed
• Help answer phones and assist guests with questions or requests
• Support check-in and check-out procedures during busy periods
• Communicate effectively with all hotel departments to ensure guest satisfaction
• Safely transport guests using the hotel shuttle
• Assist guests entering and exiting the shuttle vehicle
• Maintain cleanliness and basic upkeep of shuttle vehicles
• Follow all traffic laws and company safety procedures
• Assist with banquet room setup and teardown for meetings and events
• Arrange tables, chairs, linens, and equipment according to event specifications
• Help maintain cleanliness and organization of banquet and event spaces
• Clean and maintain hotel common areas, entrances, and public spaces
• Assist other departments as needed to support overall hotel operations
• Respond promptly to guest concerns and requests
• Follow all hotel safety, security, and service standards

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• medical
• vision
• PTO
• wellness support
• life and disability coverage
• savings accounts
• tuition aid
• travel and lodging perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed