Bell/Valet Attendant - HVSR

VALENCIA GROUP

5d • $17 - $17 • Onsite

About The Position

Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. Job summary: Responsible for all guest service needs while on property in accordance with hotel. This position is combination of both Valet and Bellman. You will be working in the front of the house and have a high level of guest contact. Customer Service experience a plus. You must also have excellent communication skills.

Requirements

• Hotel Operations or Customer Service experience preferred.
• Communicates effectively with others.
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs.
• Valid driver’s license and a clean driving record.

Nice To Haves

• Hotel Operations or Customer Service experience preferred.
• Customer Service experience a plus.

Responsibilities

• Welcome guests to the hotel and expedite the handling of luggage.
• Pick up and deliver dry-cleaning for the guests
• Provide information on local attractions, room features, hotel facilities
• Deliver messages and/or packages to meetings and guest rooms
• Attend required meetings
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees.
• Report unsafe conditions to your supervisor immediately
• Maintain hotel equipment in proper working conditions.
• Must have clean driving record to be able to assist valet staff.
• Any other duties assigned by your immediate supervisor.

Benefits

• Medical
• Dental
• Life insurance
• Paid Time Off
• Paid Community Service Days

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees