Mokara | Valet/Bell Attendant

Corporate Office • San Antonio, TX

7d • Onsite

About The Position

To provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.

Requirements

• Previous customer service experience
• Excellent grooming and body language to represent the brand
• Ability to work outdoors in all weather conditions
• Ability to lift 50 lbs frequently and work on feet entire shift
• Must be able to drive manual and automatic transmission
• Must have a valid driver’s license
• Must have an excellent driving record (less than 2 moving violations in the last two years)
• Must be at least 21 years of age
• Must have alcohol training certification (TABC)

Nice To Haves

• Previous valet experience preferred

Responsibilities

• Follow Moments of Service or Forbes standards during every interaction with guests
• Assist guest with parking their motor vehicle which involves issuing a claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking area
• Retrieve guest’s vehicles
• Assist guests with luggage when necessary
• Delivering of messages
• Recommending different dining establishment, entertainment spots, and shopping centers
• Employee would also be asked during peak times to assist as a bell person if needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees