Casual Bell Person - Sheraton Hotel Newfoundland

Westmont Hospitality Group•St. John's, NL

15h•Onsite

About The Position

Sheraton Hotel Newfoundland, steeped in history and located at the base of Signal Hill, blends timeless elegance with the vibrant energy of St. John’s. Overlooking the harbor and near iconic attractions, our premier hotel offers 301 modern rooms and suites and over 18,000 sq. ft. of event space. We are passionate hospitality professionals dedicated to exceptional service and believe in putting people first. As part of Westmont Hospitality Group, we are committed to delivering superior results while upholding the highest industry standards. We are seeking a Casual Bell Person to join our Bell Desk Team, requiring availability for a variety of shifts including weekdays, weekends, evenings, holidays, and occasional overtime.

Requirements

Minimum of Grade XII or equivalency required
Proficient computer skills including Outlook Express
Must possess a valid driver’s license, and know how to drive a standard shift vehicle with a minimum of two (2) years with no driving infractions; Copy of a clear driver’s abstract is required
Must be able to lift minimum of 50 pounds’ weight
Must have an outgoing personality and feel at ease when interacting with guests
Must have excellent interpersonal skills
Above average customer service and up selling skills
Must be in excellent physical condition
Must be a responsible, organized individual who can work with limited or no supervision
Must be honest, reliable and dependable and practice good hygiene
Must demonstrate behavior consistent with core values
Must be a team orientated individual with good interactive skills

Nice To Haves

Knowledge of French, an asset
Knowledge of front desk operations and Lightspeed an asset
Good knowledge of Newfoundland, particularly St. John’s (i.e. restaurants, entertainment & activities planned for the city, information on places of interest that guests may want to visit, etc.)

Responsibilities

To provide first point of welcome for guest in arrival process
To carry luggage and familiarize guests with Hotel facilities and guest room amenities
To give directions and recommendations to guests
To promote the hotel and its facilities
To promote city and surrounding area as an attractive tourist destination
To maintain orderly appearance of lobby and front desk area
To ensure prompt delivery of faxes and packages and to ensure proper logging of same
Other assigned tasks