Bell Person -Full Time (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Assists hotel guests with their luggage and provides information with regards to property and events within the casino and hotel. Transports guest luggage to the room assigned after registration process is complete. Picks up guests' luggage upon departure and transports to transportation or delivers for storage. Informs guests of the Hotel's facilities, services available, points of interest and entertainment attractions. Takes flowers to guests’ rooms. Delivers and picks up executive laundry. Assists guests with room changes and maintains room key security. Participates in maintaining a safe, clean work environment. Completes required room slip information and submits to Bell Captain after each front. Informs Captain of guests without luggage. The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain. Completes special assignments as requested.
Requirements
- High school diploma or equivalent preferred.
- Basic knowledge of local areas.
- Must have excellent verbal and written communications skills.
- Pleasant personality, able to lift heavy pieces of luggage.
- Must be able to walk and/or stand for entire shift
- Must be able to work in hot or cold temperature
- Ability reach/lift overhead minimum of 25 pounds
- Ability to push/pull minimum of 40 pounds.
- Ability to grasp, hold, reach, bend, stoop, kneel
- Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways, escalator or elevators
- Must be able to work in smoke-filled and noisy environment
Responsibilities
- Assists hotel guests with their luggage and provides information with regards to property and events within the casino and hotel.
- Transports guest luggage to the room assigned after registration process is complete.
- Picks up guests' luggage upon departure and transports to transportation or delivers for storage.
- Informs guests of the Hotel's facilities, services available, points of interest and entertainment attractions.
- Takes flowers to guests’ rooms.
- Delivers and picks up executive laundry.
- Assists guests with room changes and maintains room key security.
- Participates in maintaining a safe, clean work environment.
- Completes required room slip information and submits to Bell Captain after each front.
- Informs Captain of guests without luggage.
- Responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.
- Completes special assignments as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
