Bell Person- J1
Spire Hospitality•Village of Lake Placid, NY
•Onsite
About The Position
Embrace the opportunity to provide exceptional service as a Bell Person, joining our outstanding Guest Services TEAM. In this role, you'll be dedicated to delivering unparalleled guest experiences and ensuring seamless operations during arrivals and departures. Your primary focus will be on providing luggage assistance and ensuring guests' comfort as they settle into their rooms.
Requirements
- High school diploma or its equivalent
- No experience is required.
Responsibilities
- Deliver top-tier service to our guests with genuine engagement and thoughtfulness, promptly responding to their requests and ensuring an exceptional experience
- Possess comprehensive knowledge of hotel facilities and the surrounding area
- Guest items will be retrieved and loaded to and from cars, busses, vans, and carts
- Escort guests to their accommodations, visually inspect the room, and highlight its features and the room compendium for their convenience
- Manage stored luggage by tagging bags and providing guests with corresponding claim tickets, while ensuring luggage is securely organized in designated areas for safekeeping
- Address and resolve guest concerns with attentive service recovery
Benefits
- EARLY PAY OR EARNED WAGE ACCESS get paid before payday
- medical
- dental
- vision
- pet discount program
- identity theft protection
- pre-paid legal support
- flexible spending accounts
- matched 401K
- life
- critical accident or illness
- short- & long-term disability
- paid time off
- wellness programs
- wonderful hotel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
