Part Time Overnight Bell/Door Attendant

Four Seasons Hotels and Resorts • Boston, MA

12d • Onsite

About The Position

Four Seasons Hotel One Dalton Street, Boston is seeking individuals who are passionate about hospitality and possess a keen attention to detail to join their Guest Service team as a Part Time Overnight Bell/Door Attendant. This role involves creating exceptional guest experiences through a commitment to luxury with genuine heart, and contributing to a world-class employee experience and company culture.

Requirements

• Reading, writing and oral proficiency in the English language.
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
• Share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.
• Share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars.
• Issues appropriate valet parking ticket to guests who want car parked.
• Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest.
• Directs hotel guests to the Front Desk for check-in.
• Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Ability to work, weekend, nights and holidays.

Benefits

• Hourly Rate: $29.46
• MATCHED 401(k) Retirement Plan after 1 year
• Paid Sick Time Off
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 1 year around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Uniform Laundry

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed