Bell Attendant | Knob Hill Inn
Columbia Hospitality•Ketchum, ID
•Onsite
About The Position
The Bell Attendant provides professional assistance to guests during arrival and departure, ensuring a smooth and welcoming experience. This position is responsible for handling luggage, escorting guests, delivering items, and maintaining the cleanliness and organization of lobby and storage areas. The Bell Attendant supports the front office team by offering courteous and efficient service that enhances the overall guest experience.
Requirements
- Previous customer service or hospitality experience strongly preferred
- Ability to communicate clearly in English, both verbally and in writing
- Must possess a valid driver’s license and maintain an acceptable driving record
- Strong interpersonal skills and a professional appearance
- Must be reliable, courteous, and able to work in a team environment
- Must be able to work in a variety of conditions and varying temperatures as this role frequently floats from indoors/outdoors.
Responsibilities
- Greets guests upon arrival and departure with genuine hospitality
- Assists with luggage handling, storage, and delivery to guest rooms
- Provides information about hotel services, amenities, and local attractions
- Escorts guests to rooms and explains features as needed
- Coordinates with Front Desk and Valet teams for smooth guest arrivals and departures
- Responds promptly to guest requests and delivers items such as packages or amenities
- Maintains cleanliness and organization of bell stand, lobby, and storage areas
- Follows safety and security procedures when handling guest property
- Operate hotel vehicles, including shuttles, golf carts, or guest cars, to assist with guest transportation and luggage delivery as needed.
Benefits
- Get Paid Daily
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
