Behavioral Svcs Specialist - Psych Access

Trinity Health•Ann Arbor, MI

About The Position

Provides direct clinical services to patients, families, and significant others in emergency, inpatient medical, and ambulatory settings as assigned. Uses clinical assessments that consider age-specific, developmental, and cultural needs to recommend appropriate services to physicians and collaborate with physicians, nursing staff, hospital providers, and community providers. May provide short-term, focused clinical treatment. The position supports access to Saint Joseph Mercy Health System Behavioral Services through evaluations, level-of-care recommendations, admission documentation, and payer pre-authorization.

Requirements

  • Master's degree in social work, psychology, psychiatric nursing, or counseling.
  • Licensure appropriate to the profession.
  • Clinical and analytical skills to assess behavioral health service needs, including risk of danger to self or others.
  • Knowledge of psychiatric diagnostic methodology and criteria.
  • Demonstrated verbal and written communication skills for concise, relevant, and timely communication and documentation of clinical assessments.
  • Ability to learn and use software, database applications, and electronic health records.

Responsibilities

  • Provide mental health and chemical dependency evaluations, crisis intervention, supportive counseling, and referrals.
  • Provide supportive intervention for situational distress, illness, and trauma, including support for survivors of domestic violence, sexual assault, abuse, and neglect.
  • Provide patients and families with information and education about medical and mental health issues relevant to the setting.
  • Assist Emergency Department medical and nursing staff in assessing complex patients using clinical techniques such as crisis intervention.
  • Document services, including contact records, clinical evaluations, supportive services, and disposition plans.
  • Evaluate patients entering Behavioral Services, analyze symptoms and history using DSMV, and recommend an appropriate level of care.
  • Obtain informed consent and other legally required admission documents.
  • Collaborate with Patient Financial Services during business hours on insurance verification and benefit determinations.
  • Obtain payer pre-authorization for individuals being admitted for Behavioral Health Services within SJMHS.
  • Maintain cooperative relationships, address conflict constructively, help identify problems, offer solutions, and participate in their resolution.
  • Maintain confidentiality of information concerning patients, physicians, employees, and visitors, sharing it only with appropriate personnel in private settings.
  • Perform duties safely, protect personal and coworker safety, and promptly report preventable hazards and unsafe practices to management.
  • Behave in accordance with the Mission, Vision, and Values of Saint Joseph Mercy Health System.
  • Perform other duties as assigned.
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