Behavioral Support Technician | Crisis Services

THE ARC OF THE OZARKS•Springfield, MO

3d•Onsite

About The Position

Join The Arc of the Ozarks’ crisis-services team and help individuals with autism, intellectual and developmental disabilities, and significant behavioral-support needs remain safe, build skills, and live more independently. This is a hands-on role supporting individuals who may experience behavioral escalations or difficulty with communication and emotional regulation. You will work alongside another trained team member in a 2:1 staff-to-client ratio, providing consistent support as part of a coordinated team.

Requirements

At least 18 years old
High school diploma or equivalent
Weekend availability
Valid driver’s license
Reliable personal vehicle and current auto insurance
Ability to obtain a Missouri Class E driver’s license
Ability to complete required paid training
Ability to communicate clearly and follow written support plans
Ability to remain calm during behavioral escalations
Ability to lift, push, or pull up to 50 pounds and perform the essential physical functions of the position, with or without reasonable accommodation

Nice To Haves

Developmental-disability or autism services
Behavioral or mental-health support
Direct support or caregiving
Residential services
Special education
Applied behavior analysis
Healthcare or human services
Crisis intervention or de-escalation

Responsibilities

Support individuals with daily living skills such as hygiene, cooking, cleaning, and shopping
Teach and reinforce communication, coping, and independent-living skills
Use verbal de-escalation and redirection during challenging situations
Follow individualized behavior-support and crisis-prevention plans
Observe and document relevant behaviors and progress
Support individuals during community activities and appointments
Work closely with another staff member to maintain a safe and supportive environment
Respond calmly and professionally when behavioral escalations occur