Behavioral Scientist

Grotto AI • New York City, NY

10d • Onsite

About The Position

Grotto is the AI platform that supercharges multifamily apartment teams during the moments that matter most. We're starting with the leasing conversations—one of the most important decisions most of us make every year. Our data from millions of prospect interactions shows that the #1 predictor of whether someone signs a lease isn't product knowledge or perfect scripts. It's agents who are genuinely curious and who laugh—things that AI alone struggles at today. So we built a platform that guides leasing agents in real-time during calls and tours—helping them build rapport, handle objections, and convert more prospects into signed leases. It's working. We've driven massive increases in conversion with some of the largest apartment owners in the country. And this is just the start. Grotto is, at its core, a behavior change product. We're trying to help leasing agents build better habits, have more genuine conversations, and perform better in high-stakes moments. That means we need someone who deeply understands how humans actually change—and can build the feedback loops that make our product smarter over time. You'll own the full cycle: measure impact with rigor, understand why certain interventions work, and translate those insights into product improvements. You'll design studies, dig into the psychology of what moves people, and work directly with engineering to ship what you learn.

Requirements

• 3+ years applying behavioral science or psychology in a product or applied research setting
• 1+ year at an early-stage or growth-stage startup
• Strong research methods and causal inference skills
• Fluency in behavioral science: habit formation, nudges, motivation, feedback loops, cognitive biases
• You build with AI tools (Claude, Copilot, etc.) as a default
• Programming skills in Python and SQL
• Based in NYC or willing to relocate

Nice To Haves

• Graduate degree in behavioral science, psychology, behavioral economics, or HCI
• Background in product experimentation or UX research
• Experience presenting deeply technical findings to non-technical audiences

Responsibilities

• Design and run studies to measure Grotto's impact on agent behavior and customer outcomes
• Go beyond "what works" to understand why —applying behavioral science to unpack the mechanisms behind our most effective interventions
• Translate findings into product recommendations and work with engineering to ship them
• Develop frameworks for how we think about behavior change at Grotto

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed