Behavioral Health Utilization Management Clinician

Cambia Health Solutions•Salt Lake, UT
•Remote

About The Position

Behavioral Health Utilization Management Clinician Work from home within Oregon, Washington, Idaho or Utah Preference will be given to current employees and candidates who reside in Idaho and Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Clinicians are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Clinicians provide utilization management (such as prospective concurrent and retrospective review) to best meet the member’s specific healthcare needs and to promote quality and cost-effective outcomes and appropriate payment for services – all in service of making our members’ health journeys easier. Are you a licensed Clinician with a passion for Utilization Management wanting to make a career change? Are you wanting to make positive change in people's lives and healthcare? Then this role may be the perfect fit.

Requirements

  • Master’s Degree in Behavioral Health Discipline
  • 3 years of utilization management or behavioral health care management experience
  • Equivalent combination of education and experience
  • 3 years direct Behavioral Health clinical experience as an independently licensed Master's level Behavioral Health Clinician in one of the areas of Psychology, Counselling, Social Work, Marriage or Family Therapy
  • Clinical License must be unrestricted and current in state of residence.
  • Must be licensed in WA, OR, ID or UT and willing to be licensed in multiple states
  • Proficiency in advanced behavioral healthcare settings, including inpatient hospitals, residential facilities, and partial hospital programs
  • Staying abreast of the latest developments in the health insurance industry, including trends, technological advancements, and contractual agreements
  • Proficient in general computer skills, including Microsoft Office, Outlook, and internet search capabilities
  • Familiarity with electronic healthcare documentation systems and their applications
  • Possessing exceptional verbal, written, and interpersonal communication skills, with a strong focus on customer service and support
  • Ability to accurately interpret and effectively communicate complex policies and procedures to various stakeholders
  • Demonstrating strong organizational and time management skills, with the capacity to manage workload independently and prioritize tasks efficiently
  • Possessing critical thinking skills, with the ability to make informed decisions within the scope of individual role and responsibility
  • Must have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
  • Access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company.

Nice To Haves

  • Preference will be given to current employees and candidates who reside in Idaho and Utah

Responsibilities

  • Performs comprehensive utilization management reviews, encompassing prospective, concurrent, and retrospective assessments, to ensure adherence to medical necessity and policy standards.
  • Applies clinical expertise and evidence-based criteria to make informed determinations, consulting with physician advisors as necessary to ensure accuracy.
  • Fosters collaboration with interdisciplinary teams, case management, and other departments to facilitate seamless transitions of care and resolve issues in a timely and effective manner.
  • Serves as a trusted resource, providing prompt and accurate responses to internal and external inquiries, ensuring exceptional customer service.
  • Identifies opportunities for improvement and actively participates in quality improvement initiatives to drive excellence.
  • Maintains meticulous and consistent documentation, prioritizing assignments to meet performance standards and corporate objectives.
  • Upholds the confidentiality of sensitive information and communicates professionally with members, providers, and regulatory organizations, ensuring data protection and integrity.

Benefits

  • Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
  • Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
  • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
  • Award-winning wellness programs that reward you for participation.
  • Employee Assistance Fund for those in need.
  • Commute and parking benefits.
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