Behavioral Health Urgent Care (BHUC) Program Manager (3385)

Carolina OutreachDurham, NC
Onsite

About The Position

The Behavioral Health Urgent Care (BHUC) Program Manager is a key leadership role responsible for overseeing the operations, performance, and clinical services of the Behavioral Health Urgent Care. This position collaborates with management, staff, and community stakeholders to guide organizational development, ensure quality care delivery, and maintain the BHUC. Operations Assumes responsibility for the daily operational needs of the BHUC and provides ongoing support to direct care staff to ensure that effective, efficient, and quality services are consistently provided. Ensure adherence to all policies and procedures relative to the care coordination and management, and care transition functions and activities for the BHUC. Responsible for oversight of BHUC data collection, analyzing BHUC data, and preparing reports. Collaboration Works with inter-agency departments, to establish relationships in the community and maintain community outreach efforts. Develop and maintain collaborative relationships with community-based organizations in the service area. This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Requirements

  • Master's Degree in counseling, social work, or psychology
  • Must hold a current license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession. (LCSW/A, LCMHC/A)

Responsibilities

  • Collaborate with care teams as needed
  • Maintain compliance with all clinical and regulatory standards
  • Participate in supervision (if applicable based on licensure level)

Benefits

  • Consumer-driven health plan coverage provided by Anthem
  • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental
  • Affordable vision plan available through EyeMed
  • An optional Dependent Care Flexible Spending Account
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost to you
  • Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
  • Educational Assistance (your position, date of hire and years of service determine your eligibility)
  • Licensure Residency Program for Full-time Clinical Staff
  • Advancement and Career Development Opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service