Behavioral Health Unit Manager (Residential Facility)

Broadstep•Simpsonville, SC

5d•Onsite

About The Position

Join Broadstep Behavioral Health and play a critical role in overseeing the safe, trauma-informed care for children and adolescents with behavioral health needs in a 24/7 therapeutic residential environment. As a Behavioral Health Unit Manager, you’ll be a key member of a multidisciplinary team supporting individuals on their path to stability and independence.

Requirements

Associate’s degree required; bachelor’s degree in healthcare, human services, or a related field preferred.
At least 5 years of experience in behavioral health, residential treatment, healthcare, or a related setting.
Minimum of 2 years of leadership, supervisory, or team management experience.
Strong leadership, coaching, communication, and team development skills.
Ability to manage multiple priorities in a fast-paced, high-acuity environment.
Experience enforcing policies, safety standards, and regulatory requirements consistently.
Strong problem-solving, decision-making, and organizational skills.
Proficiency with documentation systems, EHR platforms, and operational reporting.
Ability to successfully complete required background checks, drug screening, and health clearance.
Valid driver’s license as required for applicable responsibilities.

Responsibilities

Lead the day-to-day operations of an assigned residential treatment unit, ensuring a safe, structured, and therapeutic environment for youth.
Supervise, coach, and develop Lead DSPs, DSPs, and direct care staff while fostering accountability, teamwork, and trauma-informed care practices.
Manage staffing coverage, scheduling, unit operations, and staff performance to maintain safe supervision standards and operational excellence.
Oversee implementation of behavior support plans, crisis response, and safety protocols to support individualized care and positive outcomes.
Ensure compliance with all regulatory, Medicaid, CARF, safety, documentation, and mandatory reporting requirements.
Monitor unit documentation, incident reporting, supervision logs, and operational processes to ensure quality, accuracy, and compliance.
Partner closely with nursing, clinical, education, and facility leadership to support treatment goals, care coordination, and successful program operations.
Maintain a safe, clean, and organized unit environment while proactively addressing risks, concerns, and operational challenges.
Support hiring, onboarding, retention, and ongoing staff development to build a strong, engaged team.
Drive continuous improvement through quality initiatives, audits, and implementation of policies and best practices.