Behavioral Health Technician - IOP-PHP Program

KVC Health Systems•Springfield, MO

3h•$18 - $22•Onsite

About The Position

KVC Missouri is seeking a Behavioral Health Technician for their Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) in Springfield, MO. This role involves providing direct care and support to youth, acting as a positive role model, and ensuring a safe and nurturing environment. The technician will work closely with clients, families, and the treatment team to implement treatment plans, manage crises, and document interventions. The position emphasizes a strength-based, trauma-informed approach and adherence to agency policies and procedures.

Requirements

Minimum 0-3 years of experience in the field
1 - 3 months related experience and/or training in a related field
Intermediate knowledge of Microsoft Office and Outlook (Word, Excel, and email applications proficiency)
Strong customer service focus (ability to work well with children, youth, parents, adults, other professionals)
Excellent time management (being on time and reliable)
Oral and written communication skills (able to communicate and document observations and incidents)
Must be 21 years old to apply
Pre-employment drug screen, physical, and background check required

Responsibilities

Practice conduct that displays respect for all KVC colleagues and community stakeholders regardless of age, gender identity, sexual orientations, race, religion, and ethnicity.
Respect all youth and treat them as individuals in accordance with their treatment plan and collaborate with the treatment team providing the best possible care.
Review client case histories and become familiar with their treatment plan goals, carry out, and document interventions as described in the treatment plans.
Treat clients, clients’ families, colleagues and constituents with respect.
Be a role model for the children and families in our Intensive Outpatient Program/Partial Hospitalization Program, remain professional, respectful, and calm while on duty. Role models positive behaviors and coping skills for clients, using a strength-based approach in all interactions.
Provide crisis intervention when necessary and use approved tools, techniques and resources available. Manage youth using de-escalation techniques from trainings like Safe Crisis Management (SCM) or UKERU, limiting the need for emergency safety interventions.
Complete required documentations, including phone calls, forms or reports per agency’s policy and procedures; enter documentation accurately and timely per KVC MO guidelines.
Assist with structured group activities by giving youth choices and welcome poor choices as “teachable moment”. Teach and promote responsible behaviors (Positive Behavior Interventions and Supports – PBIS).
Create and maintain secure, safe, pleasant, nurturing and trauma informed environments.
As directed, may assist in meal preparation, provide transportation for programming, encourages recreational activities.
Administer medications and first aid per guidelines and polices, with support from nursing staff.
Keep the environment clean and orderly and in good repair, reporting concerns to supervisor or facilities staff, ensuring safety issues are addressed immediately.
Function within KVC policies and procedures (i.e Employee Handbook).
Attend meetings, mandated trainings and shift meetings. Complete all training and course work assigned.
Other duties as assigned according to qualification of staff and develop of programs.