Behavioral Health Technician

Guidelight Health • Andover, MA

3d • $26 - $33 • Onsite

About The Position

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Requirements

• Bachelor’s degree in Psychology, Social Work, Counseling, Human Services, Behavioral Health, Education, or a related field.
• Previous experience working with adolescents, preferably in behavioral health, education, residential treatment, PHP/IOP, inpatient, community mental health, or a related setting.
• Strong interpersonal, communication, and group facilitation skills.
• Ability to establish appropriate professional relationships with adolescents while maintaining clear therapeutic boundaries.
• Demonstrated ability to remain calm, professional, and effective in challenging or emotionally charged situations.
• Ability to work effectively as part of a multidisciplinary team.
• Strong observation, organization, and documentation skills.
• Ability to follow structured curriculum, policies, procedures, and clinical direction.
• Compassionate, empathetic, trauma-informed, and nonjudgmental approach to client care.
• Commitment to maintaining confidentiality and ethical standards.
• Successful completion of required background checks and other pre-employment requirements.
• CPR/First Aid certification or ability to obtain within the required timeframe.
• Ability to complete required de-escalation, suicide prevention, and other safety training.

Nice To Haves

• Previous behavioral health experience with adolescents.
• Experience facilitating groups, classes, psychoeducation, or other structured programming.
• Experience working in PHP, IOP, inpatient, residential, school-based, or community behavioral health settings.
• Familiarity with CBT, DBT, behavioral activation, motivational interviewing, or other evidence-based behavioral health concepts.
• Experience supporting clients with anxiety, depression, emotional regulation, or other common adolescent behavioral health concerns.
• Experience working in a fast-paced, multidisciplinary treatment environment.

Responsibilities

• Facilitate Guidelight-approved psychoeducational and skills-based groups under the direction of licensed clinical staff.
• Deliver structured curriculum designed to reinforce treatment goals and build practical behavioral health skills.
• Use discussion, activities, role-play, demonstrations, and skills practice to promote active client participation.
• Present information in an age-appropriate, engaging, and developmentally appropriate manner for adolescent clients.
• Reinforce skills and concepts introduced by licensed clinicians.
• Maintain fidelity to Guidelight-approved curricula and group facilitation standards.
• Complete accurate group documentation and attendance records in accordance with organizational requirements.
• Participate in Guidelight’s Group Facilitator Certification Program and demonstrate competency before independently facilitating assigned groups.
• Maintain a safe, structured, welcoming, and therapeutic environment throughout the client day.
• Provide active supervision and support of clients during transitions, breaks, meals, activities, and other non-group programming.
• Engage clients in appropriate therapeutic, recreational, and skill-building activities.
• Model healthy communication, emotional regulation, appropriate boundaries, and respectful interpersonal behavior.
• Encourage positive peer interactions and help clients practice appropriate social and communication skills.
• Recognize and appropriately respond to changes in client behavior, mood, engagement, or emotional regulation.
• Redirect disruptive, unsafe, or inappropriate behaviors using trauma-informed and developmentally appropriate approaches.
• Support consistent adherence to program expectations, routines, and behavioral guidelines.
• Help create a milieu that is physically and emotionally safe for adolescents, teammates, and visitors.
• Build appropriate, professional, and supportive relationships with clients.
• Encourage client participation in treatment programming and daily activities.
• Assist clients in practicing coping strategies and behavioral skills introduced by the clinical team.
• Support clients who are experiencing distress using approved de-escalation, grounding, and coping techniques.
• Provide appropriate support with activities of daily living and program routines as needed.
• Encourage independence, self-advocacy, problem-solving, and healthy decision-making.
• Support clients in identifying and utilizing appropriate coping strategies without independently providing psychotherapy.
• Maintain appropriate therapeutic boundaries and professional conduct at all times.
• Observe client behavior, participation, engagement, and response to programming.
• Document observations objectively and accurately according to Guidelight standards.
• Communicate clinically significant observations, safety concerns, behavioral changes, or other concerns promptly to the appropriate licensed clinician.
• Participate in treatment team meetings and other interdisciplinary discussions as appropriate.
• Collaborate with therapists, nurses, prescribers, and other team members to support coordinated client care.
• Maintain confidentiality and comply with all applicable privacy, documentation, and organizational requirements.
• Maintain awareness of the physical and emotional safety of clients and teammates.
• Follow all Guidelight safety, emergency, crisis response, and escalation procedures.
• Assist licensed clinical staff with crisis intervention and de-escalation as trained and directed.
• Recognize potential signs of escalating emotional or behavioral distress and promptly notify the appropriate clinical team member.
• Support implementation of established safety protocols and clinical direction.
• Maintain required CPR, de-escalation, suicide prevention, and other safety-related training.
• Work collaboratively as a member of the interdisciplinary treatment team.
• Maintain open and timely communication with therapists, clinical leaders, nurses, prescribers, and other teammates.
• Seek clinical direction when client needs or situations fall outside the BHT’s scope of practice.
• Participate in team huddles, staff meetings, supervision, training, and other required meetings.
• Support a culture of accountability, professionalism, teamwork, and continuous improvement.

Benefits

• Medical
• dental
• vision
• HealthJoy unlimited therapy
• UHC wellness program
• HSA/FSA options
• pet insurance
• Responsible PTO
• 401(k) with company match
• All licensing fees covered
• opportunities for cross-licensure when applicable
• Annual stipend for tuition reimbursement
• ongoing education
• CEUs
• Pre-licensed clinicians receive structured clinical supervision toward licensure
• best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level