Behavioral Health Technician

The Blanchard Institute • Charlotte, NC

7d

About The Position

The Behavioral Health Technician provides practical, ongoing support and mentorship to clients in addiction recovery. The role serves as a guide, accountability partner, and role model, helping clients build sober lives, overcome obstacles, set goals, and connect with resources. The technician complements clinical treatment with daily-life skills and encouragement, drawing on lived experience to offer acceptance, understanding, validation, and practical guidance. The position also helps clients and families understand mental health and substance use disorders and supports clients throughout their recovery journeys.

The schedule is full-time, Monday through Friday, 3:00 p.m. to 11:30 p.m. The role includes direct supervision of female residents in private living areas, bedrooms, and bathrooms to ensure safety and program compliance. The posting states that this position is limited to female applicants as a Bona Fide Occupational Qualification necessary to protect resident privacy.

Requirements

• High school diploma or equivalent.
• Lived experience of mental health and/or substance use disorders.
• At least one year of continuous sobriety.
• First Aid/CPR certification.
• Crisis Intervention Certification.

Nice To Haves

• Bachelor’s degree in a human services field, or at least two years of related behavioral health work experience in lieu of the degree.
• CPSS Certification or CADC/I (recommended).

Responsibilities

• Meet with residents in their living spaces to discuss recovery goals, provide emotional support, and model healthy daily habits.
• Recognize early signs of distress, mental health struggles, or relapse triggers in the residence and use de-escalation strategies.
• Foster community and mutual respect among roommates and help resolve conflicts.
• Share personal recovery insights to provide hope and practical advice.
• Help clients establish recovery goals and create actionable plans.
• Monitor client progress and encourage consistent participation in recovery activities.
• Connect clients with community resources, providers, housing, and employment opportunities.
• Teach life skills, coping mechanisms, stress management, and strategies for navigating triggers and cravings.
• Support families in understanding addiction and recovery.
• Co-host groups.
• Perform clerical duties, including making copies, updating logs, and managing clinical resources and videos.
• Complete weekly progress reports for clients on the caseload.
• Maintain and monitor client records to ensure documentation is complete and follows program guidelines.
• Set up, clean up, and reset rooms for training, groups, and lectures as needed.
• Help enforce client policies, including designated smoking areas and cell phone use.
• Directly supervise female residents in private living areas, bedrooms, and bathrooms to support safety and program compliance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED