Behavioral Health Technician

Colonial Behavioral Health•Williamsburg, VA

22d•Onsite

About The Position

Colonial Behavioral Health is growing and seeking a Behavioral Health Technician for its new Center for Support and Wellness, which will provide compassionate and immediate care to individuals experiencing behavioral health and substance abuse crises. This center, opening in the fall, is 14,000 square feet. The Crisis Receiving Center operates 24 hours a day, serving adults in mental health crises with assessment, crisis intervention, care coordination, and peer support. The Behavioral Health Technician will provide collaborative behavioral health services, supporting screening, admission, orientation, care coordination, and health literacy education. This role is crucial for providing supervision, monitoring, and direct care, including milieu management, de-escalation, skills training, and collaborating with the treatment team to implement Individual Service Plans and support recovery goals. The position is also essential for maintaining the health, safety, and human rights of individuals receiving crisis services.

Requirements

Ability to speak effectively before groups of people with poise, voice control and confidence.
Excellent de-escalation skills.
Knowledge of mental illness and substance use disorders.
Knowledge of law enforcement and the criminal justice system.
Knowledge of human rights in the behavioral health setting.
Effective time management skills and the ability to multi-task and maintain appropriate records.
Effective writing skills.
Excellent customer service skills.
Ability to translate observations into documentation in the electronic health record.
Ability and willingness to work closely with other members of a multi-disciplinary treatment team.
High School Diploma or equivalent required.
Ability to qualify as a Behavioral Health Technician through application to the Virginia Board of Counseling, to include 40 hours of didactic training, within 30 days is required.
Valid Driver's License required.

Nice To Haves

Associate’s degree with a major course of study in Human Services from a college or university accredited by a regional accrediting agency preferred.
Certification as a Behavioral Health Technician is preferred.

Responsibilities

Provides milieu management and oversight of individual behaviors in the Crisis Stabilization service units.
Provides support to clients experiencing acute symptoms of mental illness.
Provides individual and group training on skill development.
Carries out the Individual Service Plans as outlined by the treatment team.
Monitors individuals receiving services and documents observations.
Monitors individuals and the service environment for behavioral health safety risks, alerting leadership of safety concerns, changes in medical status, and behavioral escalation.
Utilizes de-escalation skills to create and maintain a calm, therapeutic environment.
Assists with the admission and discharge processes, including belongings inventories, paperwork, and other administrative tasks.