Behavioral Health Technician

ABHS•Laurel Springs, NJ

1d•Onsite

About The Position

Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health. This role involves monitoring and directing the daily schedule of clients, transporting them to and from the treatment facility, and working alongside clinical staff to aid in the implementation of treatment plan goals. The technician assists in specific behavioral interventions, fosters a compassionate yet accountable environment, and monitors client conditions, recording observations and reporting progress or concerns. The position requires anticipating and responding to client needs, including crisis intervention and de-escalation, and administering Urine Analysis and breathalyzer tests. It also involves conducting client searches at intake, assisting with intake paperwork, and maintaining company keys. Building relationships with clients and modeling healthy communication are essential. The role also includes managing and defusing conflict impartially and respectfully, reminding clients of rules and consequences, and maintaining a collegial but professional demeanor. Additionally, the technician assists and covers other staff to maintain department productivity and efficiency, and will be assigned additional responsibilities as the company grows. The role emphasizes creating meaningful connections, taking accountability, critically thinking to find solutions, and maintaining professionalism.

Requirements

High school diploma or equivalent with specialized mental health training or experience.
2-4 years' experience working in a Mental Health Treatment Facility.
Valid driver license.
Enthusiastic self-starter operating with sustained energy and showing great initiative.
Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
Ability to talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
Excellent organizational skills.
Accepts constructive criticism well in an open and non-defensive manner.
Ability to manage conflicting priorities.
Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
Ability to function independently and with flexibility.
Ability to work under pressure, handle multiple tasks and interruptions.
Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.
Organization and punctuality are key.
Comply with driving guidelines and approved routes.
Adhering to scheduled client transport and arriving to the facility in a timely manner.
Outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
Ability to accepts constructive criticism well in an open and non-defensive manner.
Wear business casual attire (please see dress code policy).

Nice To Haves

Bachelor’s degree in Mental Health area preferred.
BHT certification highly desirable.
Current CPR certification highly desirable.
Narcan training highly desirable.

Responsibilities

Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities.
Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle.
Comply with driving guidelines and approved routes.
Work alongside clinical staff to aid in implementation of treatment plan goals.
Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques.
Foster a compassionate yet accountable environment that meets the needs of clients.
Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns.
Anticipate and respond to client needs, including crisis intervention and de-escalation.
Monitor the condition and behavior of all clients for intoxication/drug use.
Administer Urine Analysis and breathalyzer on scheduled days of the week.
Promptly relieving previous shift and conferring with them regarding all issues and concerns.
Conduct searches of clients at intake and assist in completing intake paperwork.
Maintain and control company keys.
Monitor clients and direct into group sessions or appointments when needed.
Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment.
Manage and defuse conflict between clients impartially and respectfully.
Effectively remind clients of rules and consequences of breach.
Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client.
Adhering to scheduled client transport and arriving to the facility in a timely manner.
Report to and communicate with Direct Supervisor.
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
Demonstrates ability to function effectively as a part of team.
Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
Take constructive feedback and prevent discourse among our peers.
Critically thinking should be the solution when problems arise.
Having the ability to accepts constructive criticism well in an open and non-defensive manner.
Wear business casual attire (please see dress code policy).