Behavioral Health Technician- Per Diem

Phoenix House Florida•Citra, FL
•Onsite

About The Position

The Behavioral Health Technician helps maintain a safe, compliant, orderly, and supportive treatment community. The role monitors the facility and resident environment, coordinates activities, provides approved transportation, supports group meetings and activities, enforces expectations, and documents daily events. The technician communicates shift handoffs and significant incidents to staff and facility leadership, conducts property and body screens and drug screens as directed, facilitates residents’ access to medication, and follows applicable rules, policies, procedures, and quality assurance objectives. The position also requires participation in staff meetings and training and proficiency with the electronic health record system within 30 days of employment.

Requirements

  • Proof of a high school diploma or GED equivalent.
  • Ability to work with a diverse criminal justice population.
  • Excellent verbal and written communication, interpersonal relationship, and time-management skills.
  • Computer literacy and working knowledge of Microsoft Office and internet capabilities.
  • Ability to maintain good working relationships with coworkers and the public and to use good judgment in recognizing the scope of authority.
  • Ability to establish appropriate boundaries and professional relationships with clients in treatment, including former clients served.
  • Ability to remain calm in stressful situations.
  • Teamwork skills, including cooperation, helping others, and supporting broader organizational or team goals.
  • A valid driver's license, a good driving record, and ability to pass an MVR check.

Nice To Haves

  • Experience working in a substance abuse treatment or mental health setting.
  • One year of healthcare experience.

Responsibilities

  • Conduct regular facility checks and monitor the environment to help ensure safety and compliance; remain visible to the community.
  • Communicate with the resident structure to assess the community environment, identify problems and possible solutions, and coordinate scheduled activities.
  • Drive company vehicles to transport residents for scheduled and previously approved purposes, including medical appointments and employment activities.
  • Oversee morning meetings and evening wrap-ups, reviewing meeting content in advance.
  • Conduct or assist with encounter groups, seminars, and workshops as directed.
  • Perform opening, closing, and random facility runs and ensure the facility is secure.
  • Inspect houses and dormitories for cleanliness, order, and safety; oversee extracurricular activities.
  • Hold residents accountable for inappropriate or negative behavior using effective confrontation techniques.
  • Document daily activities through thorough written communication.
  • Debrief with staff at the beginning and end of each shift, including handoffs to oncoming staff.
  • Immediately notify the direct supervisor or on-duty facility leadership about absconders, physical violence, suicidal threats, physical accidents involving staff or residents, and extreme negative behavior.
  • Conduct property and body screens of incoming prospects for alcohol, drugs, weapons, paraphernalia, and other inappropriate belongings.
  • Perform drug screens as directed.
  • Allow residents access to their medication.
  • Follow all rules, regulations, policies, and procedures, and adhere to quality assurance goals and objectives.
  • Participate in staff meetings and training exercises as directed.
  • Demonstrate sufficient proficiency in the electronic health record system to perform the position’s duties within 30 days of employment.
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