Behavioral Health Technician

Guidelight Health • Colorado Springs, CO

8d • Onsite

About The Position

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Requirements

• Bachelors Degree in Psychology, social work, Education, Human Services or a related field
• 1-2 years experience working in the Behavioral health setting
• Strong interpersonal and communication skills.
• Ability to work effectively as part of a multidisciplinary team.
• Compassionate, empathetic, and nonjudgmental approach to patient care.
• Ability to maintain confidentiality and adhere to ethical standards.
• CPR and First Aid certification (or willingness to obtain upon hire).
• Must pass background checks and drug screening.

Nice To Haves

• Experience providing group therapy

Responsibilities

• Provide direct support to patients during various aspects of treatment, including activities of daily living, therapeutic exercises, and recreational activities.
• Maintain accurate and detailed records of patient behaviors, progress, and responses to treatment interventions. Report any significant changes or concerns to the clinical team promptly.
• Assist in managing and de-escalating crisis situations effectively and safely. Implement appropriate crisis intervention techniques as trained and directed by clinical supervisors.
• Engage patients in therapeutic activities and interventions designed to promote self-awareness, emotional regulation, and interpersonal skills development.
• Collaborate effectively with interdisciplinary team members, including licensed therapists, psychiatrists, nurses, and other support staff, to ensure coordinated and comprehensive care for patients.
• Educate patients and their families about mental health conditions, treatment modalities, and coping strategies to promote understanding and active participation in the recovery process.
• Monitor the environment to ensure the safety and security of patients, staff, and visitors. Adhere to established protocols and procedures for maintaining a safe treatment environment.
• Participate in ongoing training and professional development activities to enhance knowledge and skills in the field of behavioral health and patient care.
• Welcome patients and visitors warmly and professionally, manage incoming calls, and direct inquiries to the appropriate team members.
• Schedule and coordinate patient appointments, working closely with clinical staff to support a smooth patient experience.
• Verify insurance information, assist with billing questions, maintain accurate patient records, and support general administrative tasks.
• Maintain an organized and welcoming reception area while adhering to company policies, confidentiality standards, and HIPAA regulations.

Benefits

• Medical, dental, vision
• HealthJoy unlimited therapy
• UHC wellness program
• HSA/FSA options
• Pet insurance
• Responsible PTO
• 401(k) with company match
• All licensing fees covered
• Opportunities for cross-licensure when applicable
• Annual stipend for tuition reimbursement, ongoing education, or CEUs
• Pre-licensed clinicians receive structured clinical supervision toward licensure
• Best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level