Behavioral Health Technician (BHT) / Client Support Staff

Anew Treatment Center•Scottsdale, AZ

10d•Onsite

About The Position

Anew Treatment Center is a residential behavioral health program serving adults with complex mental health and co-occurring disorders. Our Behavioral Health Technicians, known internally as Client Support Staff (CSS), are an important part of the treatment team and have meaningful, day-to-day involvement with our clients. This is an active, hands-on role. You will spend your shift engaging with clients, reinforcing treatment and program expectations, observing and communicating changes in client presentation, providing transportation and support in the community, completing documentation, and working closely with clinical and residential team members. Anew Treatment Center is a long-term, goal-based behavioral health program serving adults with complex mental health needs. At the heart of our program is a strong therapeutic community where relationships, connection, and a sense of belonging are an important part of the healing process. Our approach goes beyond symptom management. We work alongside clients as they build the skills, relationships, and independence needed to create meaningful and fulfilling lives. We encourage you to visit our website before applying to learn more about Anew, the clients we serve, and our approach to treatment.

Requirements

High School Diploma or GED required.
Valid driver's license, acceptable driving record, and auto insurance.
Ability to obtain and maintain a Level One Fingerprint Clearance Card.
Successful completion of required background check and drug screening.

Nice To Haves

Experience in behavioral health, mental health, residential treatment, caregiving, recovery services, or another human-services setting preferred.
Strong communication skills and ability to work collaboratively as part of a team.
Comfortable completing clear and timely documentation.
Genuinely enjoys working with people and can bring both compassion and structure to a behavioral health environment.
Dependable, communicates well with others, maintains healthy boundaries, and understands the importance of working together as a team.
Willing to learn, receptive to feedback, comfortable asking questions, and able to remain calm and professional when situations become challenging.

Responsibilities

Build professional, supportive relationships with clients while maintaining healthy boundaries.
Share in the everyday moments that make residential treatment meaningful-from outings and activities to conversations, laughter, and connection within the community.
Support clients in following treatment plans, daily routines, housing guidelines, and program expectations.
Provide client supervision, engagement, individual support, and coaching throughout the shift.
Facilitate structured activities, community meetings, and curriculum-based groups using materials developed by the clinical team.
Observe client behavior, mood, interactions, and changes in presentation and communicate relevant information to the treatment team.
Complete timely and accurate shift reports and other required documentation.
Support clients with self-administration of medications in accordance with Anew procedures and training.
Provide transportation to appointments, recovery meetings, outings, and other approved activities.
Assist with admissions, discharges, room and safety checks, and other residential program needs.
Respond appropriately to behavioral or emotional concerns and follow established safety and escalation procedures.
Work collaboratively with clinical, healthcare, and residential team members to support client care.
Participate in required meetings, supervision, and ongoing training.