Behavioral Health Technician | Needham, MA
Atlantic Health Strategies•Needham, MA
•$20 - $22•Onsite
About The Position
Greater Boston Addiction Centers is a behavioral health treatment provider located in Needham, MA, offering partial hospitalization (PHP) and intensive outpatient (IOP) programs for individuals facing substance use disorders and co-occurring mental health conditions. Greater Boston Addiction Centers takes an evidence-based, compassionate approach to care, helping clients build the skills and support networks needed for lasting recovery.
Requirements
- High School Diploma or GED
- Strong verbal and written communication skills
- Ability to actively listen without judgment
- Ability to build rapport and trust with clients
- Basic understanding of mental health disorders, substance use disorders, and the 12-step model
- Ability to remain calm under pressure and skilled in de-escalating conflict or agitation
- No prior experience required
- Ability to successfully pass a background check and pre-employment drug screening
- Reliable availability for a Tuesday through Saturday schedule
- Ability to stand, walk, and actively engage with clients throughout a shift
Nice To Haves
- CPR/First Aid certification (or willingness to obtain upon hire)
- Prior experience in a behavioral health, substance use treatment, or related human services setting
- Familiarity with electronic medical record (EMR) system
Responsibilities
- Support clients through daily program activities with a nonjudgmental, empathetic approach
- Actively listen to clients and build rapport and trust to support engagement in treatment
- Observe and accurately document client behavior, mood, and any signs of crisis, withdrawal, or relapse
- Maintain clear, professional documentation and charting in accordance with facility standards
- Communicate effectively with both clients and the clinical team to support continuity of care
- Recognize and respond calmly to mental health crises or agitation, using de-escalation techniques as needed
- Respect and support clients from diverse backgrounds and life experiences
- Apply a basic working knowledge of mental health and substance use disorders, including the 12-step model, in day-to-day client interactions
Benefits
- Potential stipend available for evening shifts
- Pay range: $20.00 to $22.00 per hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
