Behavioral Health Technician (BHT) - Pawtucket

Carpenter Hall LLC Zinnia Exeter•Exeter, RI

1d•Hybrid

About The Position

Zinnia Health is a fast-growing integrated healthcare company that values its employees and clients. We are looking for individuals with unique talents to join our team and contribute to providing quality treatment services and client care. This role supports operations and counseling staff in day-to-day activities, working collaboratively as a team member.

Requirements

Must pass mandatory pre-employment screenings, check, and tests.
Has CPR and First Aid certifications.
Have or be able to be taught an acute understanding of counseling and other treatment procedures for alcoholism and drug and addiction-related problems.
Have or be able to be taught knowledge of regulations concerning alcoholism and drug addiction treatment.
Have or be able to be taught knowledge of alcoholism and drug addiction and treatment procedures for such illnesses.
Minimum of 3 years of lived experience with substance use and/or mental health disorders for self, family member, or loved one, and the ability to appropriately share experience with clients.
Someone who views clients’ needs with a high priority and who would be a strong advocate for them with other treatment providers.
Someone who espouses a strong desire to help others.
Demonstrates dependability, punctuality, and job skills.
Produces quality and accurate work, using time productively and efficiently.
Demonstrates a cooperative, positive, and enthusiastic attitude.
Maintains confidentiality and follows confidentiality law and procedures.
Effective in written and oral expression, with proper telephone etiquette.
Communicates easily with clients, referral sources, and visitors in an appropriate manner.
Relates to clients and co-workers in a respectful and professional manner.
Conducts oneself in a manner consistent with the agency’s code of ethics and code of conduct.
Shows professionalism in the office setting.
Responds well to changing situations or routines.
Handles crisis situations calmly and professionally.
Full understanding of the Medication Observation procedure and demonstrates ability to carry out duties.
Looks for ways to improve and promote quality, demonstrating accuracy and thoroughness in EMR Documentation, Infection Control, and Waived Testing.
Able to navigate the EMR with ease, with a core understanding of program operations and documentation requirements.
Prioritizes and plans efficiently, developing a realistic action plan.
Observes safety and security procedures and uses equipment and materials properly.
Displays the ability to safely transport clients to appointments as needed.

Nice To Haves

High school diploma or GED preferred

Responsibilities

Follow company policies, procedures, and protocols.
Transports clients safely to various doctor appointments and off-site meetings, if cleared to drive.
Types and performs data entry as needed for communication purposes.
Organizes and uploads documents to client files.
Conforms to all necessary quality assurance standards as well as all infection control protocols.
Drug tests clients according to Testing procedures and timelines.
Greets scheduled visitors and coordinates to the appropriate area or person.
Follows up with chore checks, helps clients comply with contracts, and communicates to clinical any issues.
Organizes cleaning supplies and materials.
Makes copies of printed materials as needed.
Follows Medication Observation policy.
Performs all necessary documentation regarding clients (i.e.: 30 minute/1 hour rounds, vitals or COWS/CIWA, group sessions).
Inspects vehicles upon shift change with a previous Treatment Tech member, if applicable.
Complete admit intakes and gather any information needed.
Is able to audit face-to-face rounds, if applicable.