About The Position

The Behavioral Health Technician performs routine patient care duties in the Dorothea Dix Fayetteville Adolescent Psych Unit at Cape Fear Valley Medical Center. Duties include observing patients, monitoring and recording changes in their condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitating groups. The technician assists with contraband searches and inventory of patient belongings, uses crisis intervention and de-escalation techniques as needed, and helps maintain a safe, clean, and therapeutic environment. The role also serves as a resource for medical staff, nursing staff, security, and other Behavioral Health Technicians. The position provides care that promotes safety, protects patient rights, preserves dignity, provides comfort, and supports a positive therapeutic environment. It assists with admissions, transfers, and discharges; patient observation and documentation; therapeutic activities and meetings; and other duties as assigned. The job is full-time on the day shift at Cape Fear Valley Medical Center in Fayetteville, North Carolina.

Requirements

  • High school diploma or equivalent required.
  • BLS from the American Heart Association required.
  • Nonviolent Crisis Intervention training and certification required within 30 days of employment.
  • Proficiency in reading, writing, and speaking English.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Competency working with children, adolescents, and adults with mental illness.
  • Basic knowledge of age-specific considerations for the population served.
  • Unrestricted NCI Certification upon completion of training.
  • General computer competency.
  • Ability to work variable shifts.
  • Ability to bend, stand for prolonged periods, and walk.
  • Ability to turn and lift patients.
  • Visual and auditory acuity for observation and manual dexterity for computer use and documentation.
  • May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Nice To Haves

  • Associate or bachelor’s degree in Psychology or Social Work preferred.
  • Nursing Assistant certification accepted.
  • Two years of psychiatric experience preferred.

Responsibilities

  • Provide patient care that promotes safety, protects patient rights, preserves dignity, provides comfort, and supports a positive therapeutic environment.
  • Assist with new admissions, including contraband searches, orienting patients to their room and environment, obtaining vital signs, and securing belongings.
  • Assist with transfers and discharges, including obtaining vital signs and gathering patient belongings.
  • Obtain and monitor vital signs, obtain patient weights, and report abnormalities to the nurse.
  • Assist patients with activities of daily living, including personal hygiene and toileting when necessary.
  • Assist with therapeutic holds, restraints, and seclusion procedures after completing NCI Training.
  • Assess patients through play and group activities and report abnormal findings to the nurse.
  • Assist with Q-15-minute rounding and video, visual constant, and touch constant observation, monitoring, and documentation as directed by the nurse.
  • Assist with intake and output documentation and graphing vital signs as directed.
  • Facilitate Therapeutic Community Meeting and Wrap-up as assigned.
  • Participate in educational and performance improvement initiatives.
  • Actively participate in cost containment.
  • Perform other duties as assigned.
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